Ratings based on 7 Verified Reviews
1.8 Room cleanliness
1.9 Service & staff
2.3 Room comfort
1.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Sep 2022
by A verified traveler
Posted 6 Aug 2022
前日利用者のゴミとタオルが残っていました。部屋は湿気があり床が結露しました。そしてエアコンの音がうるさかったです。
Comment from Hotel Management
20 Aug 2022 by Ammy, Hotel Management
Hi, we are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia.
by A verified traveler
Don't Book!
Posted 21 Oct 2019 on HotelsHotel doesn't exists. Hotels.com unwilling to provide a refund. The hotel is 200km away but wrong address is given.
Comment from Hotel Management
21 Nov 2019 by Joey, Hotel Management
Hi, We are disappointed to hear the kind of experience you had with us. Rest assured, we have highlighted the same to our significant team so that none of our guests come across such hassle in the future. Regards, Joey
by A verified traveler from Bentong
Posted 14 Oct 2019
The hotel address was not at the location that shown on oyo hotel
Comment from Hotel Management
23 Nov 2019 by Zara, Hotel Management
Hi, Joey! Sorry for the trouble faced. We have duly noted your feedback and ensure better services in the future. Have a nice day ahead :) Regards, Zara
by A verified traveler from Ipoh
Posted 24 Sep 2019
Hotel ini lokasi di kuantan bukan di bentong seperti yang diiklan kan. Satu penipuan yang jelas. Saya sudah ditipu oleh expedia. Saya tidak check in hotel ini kerana saya mahu menginap di bentong dan bukannya kuantan. Sila pulang wang bayaran saya semula.
Comment from Hotel Management
21 Nov 2019 by Joey, Hotel Management
Hi, We regret the trouble caused. Be assured, this feedback has been passed to our concerned team and necessary steps will be taken to avoid such issues in the future. Looking forward to hosting you with an awesome experience in the future. Regards, Joey
by A verified traveler
Posted 14 Sep 2023 on Hotels
Comment from Hotel Management
23 Jan 2024 by Ammy, Hotel Management
Hi, Jamilul! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.
by A verified traveler
Front desk poor service,no toiletries,shabby towel
Posted 23 Oct 2020 on HotelsFront desk poor service(lady) , no toiletries at all, torn towel shabby mcm lap lantai Dan koyak, no remote tv. Not worth with the price
Comment from Hotel Management
23 Oct 2020 by Adam, Hotel Management
Hi, Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Adam
