Ratings based on 15 Verified Reviews
3.2 Room cleanliness
3.3 Service & staff
2.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Sep 2023 on Hotels
Comment from Hotel Management
12 Oct 2023 by Ava, Hotel Management
Hi, Jean! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Ava
by A verified traveler
Posted 15 Aug 2023
Semua ok,memuaskan cuma bilik kecil,agak sempit untuk lalu
Comment from Hotel Management
12 Sep 2023 by Joey, Hotel Management
Hi Mohammad Nazrin, That is what we like to hear from our valued guest. Do give us another opportunity to delight you again. Wish you a wonderful day ahead. Regards, Joey
by A verified traveler
Posted 29 Jun 2023
the receptionist will asked you to pay more bcs they claimed that the price of the property shows in expedia are not the same as their price. so when you went to check in they will ask to pay again to them
Comment from Hotel Management
5 Jul 2023 by Ava, Hotel Management
Hi, Annum! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Ava
by A verified traveler
Posted 2 May 2023
Comment from Hotel Management
24 May 2023 by Ava, Hotel Management
Hi, Rusnah! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Ava
by A verified traveler
Posted 20 Jul 2022 on Hotels
Comment from Hotel Management
27 Jul 2022 by Ammy, Hotel Management
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.
by A verified traveler
Posted 24 Jun 2022 on Hotels
Comment from Hotel Management
10 Jul 2022 by Jane, Hotel Management
Hi, Slew! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Jane!
by A verified traveler
Pay but no stay
Posted 29 Oct 2021 on HotelsThe order was double booked.
Comment from Hotel Management
2 Nov 2021 by Jake, Hotel Management
Hi, Thank you for taking out your valuable time to rate us. We apologize for the dissatisfaction and we will surely put in our best efforts to keep up with your expectations in the future. Regards, Jake
by A verified traveler
Posted 22 Oct 2021 on Hotels
Comment from Hotel Management
24 Oct 2021 by Jane, Hotel Management
Hi, Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Amina!
by A verified traveler
Dirty room
Posted 9 Apr 2021 on HotelsHotel room was not clean, bedsheets, pillow and comforter all with stains. Toilet was dirty too. None of the part were cleaned overall. The walkway also got water leakage.
Comment from Hotel Management
9 Apr 2021 by Mike, Hotel Management
Hi, sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Mike
by A verified traveler
Posted 12 Oct 2020
Comment from Hotel Management
13 Oct 2020 by Leo, Hotel Management
Thanks for the positive rating. Hope to welcome you again soon. Regards, Leo
