Ratings based on 65 Verified Reviews
3.6 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 May 2023
avoid - windowless rooms, old, unwelcoming, youth hostel standards
Comment from Hotel Management
9 Jun 2023 by Ashraf, Hotel Management
Thank you for your review. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to our attention.We will improve our services in the future and looking forward on having you as our guest again.Thank you,Reservation Team
by A verified traveler
Posted 22 Feb 2023
Everything good
Comment from Hotel Management
11 Apr 2023 by Ashraf, Hotel Management
Dear Mohamad Saleh,Thank you for your fantastic review 5 out of 5, we glad that you had a good experience during your stay with us.We always welcome you back anytime.
by A verified traveler
Posted 16 Oct 2022
Friendly staff and don't have to wait longer for check-in.
Comment from Hotel Management
1 Nov 2022 by Ashraf, Hotel Management
Thank you for your good review, glad with your satisfaction during your stay with us.We always welcome you again.
by A verified traveler
Posted 7 Aug 2022
Door lock quite troublesome. Bed condition not so nice
by A verified traveler
Posted 20 Jul 2022 on Hotels
by A verified traveler
Posted 2 Jul 2022 on Hotels
1 of Matress cover has some stain
by A verified traveler
Expensive room but poor service, really not worth.
Posted 17 May 2022 on HotelsBook family room and requested to check in early around 2pm but the receiptionist insist that they only allow check in at 3pm so we have to wait at the lobby for 1 hour with our kids. The lobby is warm seem like their airconditioner is not functioning very well. We stay in room 2016 but the card is not functioning need to call the staff regarding the card it took us around 15minutes to enter the room. The room was nice and clean, but the staff and the service they provide is not so good. After dinner the card refuse to open our door again, it takes us around 10 minutes to enter the room.
by A verified traveler
Posted 9 Mar 2022
Really enjoy staying there for 3 days.
Comment from Hotel Management
24 Mar 2022 by MING PARAGON, Hotel Management
Thank you for your great review , sir.We glad to see you again in our property.
by A verified traveler
Posted 24 Jan 2020
Good location
Comment from Hotel Management
7 Feb 2020 by Fatihah , Hotel Management
Dear Mr Mohamad
Thank you for staying with us and taking time to provide your feedback. We glad that you found our hotel is a strategic place to spend your night at Kuala Terengganu.
We look forward to welcoming back in the future and do let us know if we can be futher service .
Warm Regards,
Ming Paragon Hotel And Team .
by A verified traveler
Posted 15 Dec 2019 on Hotels
