Ratings based on 11 Verified Reviews

3.5 out of 5
33% of guests recommend
3.3 Room cleanliness
3.3 Service & staff
3.2 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 17 Feb 2024
Excellent Stay! Will be coming back in future as well!
3 out of 5
by A verified traveler

Dishonest owner

Posted 22 Mar 2020 on Hotels
The owner did not refund my deposit. It had been more than a week. It is okay to deduct 200 myr. Not refunding after a week. He is supposed to meet when we checked out.
4 out of 5
by A verified traveler from Singapore

Posted 18 Jun 2019
It was a pleasant stay and our caretaker was very responsive. Apartment 28-2 was beautiful renovated. There were warungs (street food) just behind the building. I highly recommend this property.
5 out of 5
by Ella Erico from Singapore

Posted 10 Apr 2017 on Hotels
Overall it was a good stay. Mr Eddie served us throughout our stay. High floor with good city view. The place is near KLCC and Pavi. And my son accidentally left his soft toy in the room and Mr Eddie kindly went to the courier svc and courier back to us! kudos for the extra mile... :) only set back is the carpark, too narrow and chargable at rm10 every entry.
5 out of 5
by A verified traveler

Perfect location!

Posted 8 Nov 2016 on Hotels
Thank you for the great service given. Mr David actually upgrade our apartment to the SOHO suite which is nearer to Pavillion which is a walking distance. Easy access to everywhere. The apartment is complete with everything we needed. My Family have a great stay for the 2 nights And we even request for a late check-out @ 2pm! Thank you for the excellent hospitality!
1 out of 5
by A verified traveler

Cleaning Fee Scam

Posted 27 May 2019 on Hotels
掃除代詐欺。掃除代の表記が不適切。Hotels.comもこの表記の仕方の責任をとるべき。 Cleaning fee scam. The description of cleaning fee is misleading. Hotes.com also should be responsible for this description.
3 out of 5
by A verified traveler

The introduction is not real

Posted 17 Apr 2017
Good: 1)Many restaurants nearby 2)Good lighting and a/c 3)Close to KLCC Drawback: 1)The description mentioned it costs RM50 for swimming and gym per person for each stay. The manager denied that which should be RM15 / facility / person / 1 time 2)I booked 2 queen-bed, 2 single-bed and 1 couch-bed apartment for 7 people, but the 2 single-bed became 1 double-bed and there is no door for the double-bed room 3)The toilet seat is quite dirty 4)Refuse chamber on each floor is not closed, the smell is pretty unbearable when you passed by 5)There is no security guard at the lobby. The main door is always open for strangers (Even it should be accessed with a pass but the door was actually unlocked). Many Indians and Malaysians would walk around nearby during midnight. That could be really dangerous 6)No over door hooks in bathrooms. No way you could put your clothes when you gonna take shower 6)No ventilation in bathrooms 8)RM100 cleaning fee does not mean they will clean during your stay which is used for compensating the cleaning work they have to do after your stay. This is quite ridiculous 9)No towel and slippers provided 10)Only 6 rolls of toilet paper provided for 7 people during 4 nights-stay. You have to ask the manager for extra toilet paper 11) We asked for extra folding bed because we need 3 singles as forementioned. But then we got folding bed mattress only 12)No laundry detergent was provided 13)Washing machine and drying machine are dirty 14)Sockets - too low to reached
5 out of 5
by Farhad

Posted 22 Dec 2016 on Hotels
Very good
2 out of 5
by A verified traveler

Posted 24 Nov 2016 on Hotels
剛入住就看到一隻蟑螂迎接我們～太可怕了～ 兩張床的房間好小一間～床好硬喔
2 out of 5
by A verified traveler

très décevant

Posted 15 Nov 2016
Pros: le seul point positif est l'emplacement qui est proche des tours petronas et du centre commercial KLCC
Cons: l'accueil, la propreté, les équipements ne sont pas à la hauteur du prix: personne ne nous a répondu quand nous sommes arrivés, nous avons du attendre presque 2h et avons du alarmer toute la résidence pour avoir de l'aide: le contact téléphonique qui était inscrit sur le document de notre réservation nous raccrochait au nez ou nous disait que c'était un faux numéro. la piscine était inaccessible pour cause de rénovation et rien n'était noté sur le site sinon nous aurions choisi un autre établissement pour nos enfants. la propreté n'était pas au rdv non plus alors que l'immeuble est récent!!!! sans compter les équipements qui tombent en panne, nous avons du attendre 2h pour que quelqu'un vienne. je ne recommande pas du tout!!!!
Location: tours petronas
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