Ratings based on 4 Verified Reviews
2.8 Room cleanliness
3.0 Service & staff
2.3 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jan 2020 on Hotels
by A verified traveler
Unbelievable!!!
Posted 14 Jan 2020 on HotelsTwin bed check in for a night - I asked a lady to check in early but she said 2pm so I waited for 2 hours. I asked her for check out 12pm and for single bed check in early for 2 nights at the same hotel. She said ok. When check out, I did not see her so I asked a man to check in early after check out but he said 2pm. We waited again for 2 hours and surprised what he did not know how to check in as I showed him where I booked on my mobile. We did not believe what he said... About water problem because I take shower and still not working. We need a parking but full parking around night and another man (reception at vivids Hotel) was very good service I met 2 times at night. He told my friend went to Ramada hotel and paid RM10 for parking. Please be CAREFULLY before booking this hotel because this FAKE photos when I check in different room.
Comment from Hotel Management
14 Jan 2020 by Management, Hotel Management
Thank you for your feedback Ka Hin,
Truly regret for what has happened, as the staff was not aware of your request. We do have early check-in chargeable at RM20 per hour. There was a water supply shortage and we did whatever within our means to accommodate at that moment. It was beyond our control. We have 40 individually designed rooms that differ from one another. Room allocations are based on 1st come 1st serve basis and we do not promote anything fake as it only will spoil VIVIDS HOTEL reputation. Once again we apologize for the shortcomings.
As for the room photos, nothing is FAKE. All the photos on the site is legit as we have 40 rooms with 40 different themes. We can't assure on the room availability as seen on site, perhaps we can assign the room for you if you have a screenshot of the room photo, and this upon availability as i mentioned earlier all our 40 rooms are with 40 themes.
by A verified traveler from Singapore
Posted 9 Dec 2019
Newly ungraded boutique hotel, the room and lavatory were super clean. The wifi signals and TV movies were good. The bed was very comfortable. Free flow of drinking water at the lift lobby was available throughout the day. Friendly staff, ever ready to assist you.
Just behind the hotel, it is surrounded by night life and restaurants.Ideal place for clubbing without any worries about transport. Parking is available with security as well.
The only setback is that, the lane towards the hotel is going through construction work.
by A verified traveler
Hold deg unna dette hotellet
Posted 17 Feb 2020 on HotelsBygget var under renovering. Var uten vann i 1 1/2 dag. Kunne ikke dusje. Hotellet krevne full betaling, da det var betalt via Hotels.com, selv om det ikke var vann på deler av hotellet.
