Ratings based on 187 Verified Reviews

4.1 out of 5
83% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Apr 2021
4 out of 5
by A verified traveler from Kuala Lumpur

Posted 14 Oct 2020
Decent for the price tag. A lot of walking distance eateries around, very convenient.
Comment from Hotel Management
14 Oct 2020 by Management, Hotel Management
Our valued guest, Thank you for your compliment! We shall continue to strive and maintain our service standard. We look forward to welcoming you to RED by Sirocco in near future.
1 out of 5
by A verified traveler

Posted 14 Sep 2020
Comment from Hotel Management
20 Sep 2020 by The Management, Hotel Management
Our valued guest, We thank you for your feedback. We shall continue to enhance our services from time to time. We look forward to welcoming you to RED by Sirocco in near future. Best regards
1 out of 5
by A verified traveler from Local

Posted 15 Jul 2020
All management already shutdown, restaurant too and still show got buffet breakfast, in the morning you got nasi lemak that worth RM 2.00 only . TV got not channel even local basic channel. Wifi that can't work with the password given.
Comment from Hotel Management
3 Aug 2020 by Crowded Management, Hotel Management
Hello Our Valued Guest, We apologise on the inconvenience you might have encountered during your stay with us. We noted some of your concern though we had made best effort to accommodate all single details during the Covid-19 period. Best regards,
1 out of 5
by A verified traveler

Posted 15 Jul 2020
Comment from Hotel Management
15 Jul 2020 by Crowded Management, Hotel Management
Hello our valued guest, We noted your poor rating but unable to look into the matter for improvement without specific details indicated. Nonetheless, we look forward to welcoming you to re-visit RED by Sirocco in near future.
5 out of 5
by A verified traveler from Abbotsford, BC

Posted 21 Feb 2020
Hotel Red is near to all touristic places like Twin towers, KL tower, China Market and Abdul Samad Building. Hotel reception staff was very helpful. I requested for late check-out and they allowed till 1pm. Room was clean and comfortable. Weighing machine was also provided in room and I found it very thoughtful as it helps to weigh check in luggage. Breakfast was included in price and it's on 25th floor. I would suggest to go there by 6.45 to 7am to get awesome view of KL tower as it is all lit up. Talking about food, there is enough variety to enjoy your time. I tried salad, hash browns,fish, omelette, toast with jam, crossiants and red Velvet muffins and I found everything delicious. For coffee, taste was different than the one we get in Canada but still enjoyable.
Comment from Hotel Management
1 Mar 2020 by The Management , Hotel Management
Dear Mandeep, Greetings from RED by Sirocco! We are indeed honoured to note your exceptional credit acknowledged on our hotel. We look forward to welcoming to splash you Relax, Enjoy and Dream with us in near future. Best regards,
2 out of 5
by A verified traveler from Penang, Malaysia

Posted 8 Feb 2020
I've stayed at this hotel maybe 6 times over the last 2.5 years and while the concept and amenities are cool, the hotel fails to deliver. I don't blame the staff - who seem to try hard to fix problems - I blame the general management, who are simply allowing the hotel to slowly decline. Infrastructure issues every time I stay; this time the wifi, which is critical to my work. The staff simply ran out of spare routers and network resets after 10 hours of trying. Best they could get in my room was 6Mb/s instead of the usual 20-25Mb/s. I had to leave the hotel and was promised a refund for the balance of my stay (which has not yet appeared). Last time it was the TV. At one point there were 5 staff in my room trying to fix it - to no avail. The rooms are getting progressively dirtier with every visit because they're only getting a basic cleaning every day. It's a shame - I love the rooms and the pool, but in the short time they've been open, they simply haven't been able to get their heads around the technology they've put in place, and the general management have allowed the property to deteriorate.
Comment from Hotel Management
10 Mar 2020 by The Management, Hotel Management
Hi Steven, Firstly, we thank you for being our regular and appreciate your support over the years. As a matter of fact, the hotel has recently undergone the change of hotel management to keep pace to the continuous demand of the industry. Please accept our sincere apology and the renewed management would like to welcome you with a fresh and enhance services. We look forward to welcoming you again in near future.
5 out of 5
by A verified traveler

Posted 5 Feb 2020
Had a great stay at Red by Sirocco, the room was very spacious and comfortable to stay in. The bathroom was very nice also. The location of this hotel is quite close to Dang Wangi station (about a 5 minute walk), though we found ourselves taking a Grab more often than not. There were a nice street of great dining options leading to a big mall (opposite the Sheraton) less than 5 minutes on foot. Being 2 female travellers we didn't feel entirely comfortable going about the alleyways around this property at night. We made sure to stick to main roads and to take grabs if we were coming back later in the night. The breakfast buffet was quite good, inclusive of an omelette bar, a nasi lemak station, other hot foods (that weren't actually kept hot...), breads and pastries, and fresh fruits and vegetables. On the rooftop level overlooking the infinity pool, we always started off our day well. The infinity pool itself was the perfect temperature for hot KL afternoons, and it's usually not crowded which is good since the pool itself is not huge. Overall, a very nice stay with Red by Sirocco.
Comment from Hotel Management
1 Mar 2020 by The Management, Hotel Management
Dear Guest, Greetings from RED by Sirocco! We are indeed honoured to note your exceptional credit acknowledged on our hotel. We look forward to welcoming to splash you Relax, Enjoy and Dream with us in near future. Best regards,
4 out of 5
by A verified traveler

Posted 9 Jan 2020
Comment from Hotel Management
1 Mar 2020 by The Management, Hotel Management
Dear Guest, Greetings from RED by Sirocco! We are indeed honoured to note your high rating acknowledged on our hotel. We look forward to welcoming to splash you Relax, Enjoy and Dream with us in near future. Best regards,
5 out of 5
by A verified traveler

Posted 21 Dec 2019
Great ambiance, stayed there for vacation with family. Highly recommended
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