Ratings based on 29 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Good hotel but requires internal upgrade
Posted 4 Aug 2022 on HotelsConvenient location and the surrounding are good. But the hotel is quite old already. Serioulsy need internal upgrading work especially the toilets.
Comment from Hotel Management
31 Aug 2022 by Pang, Hotel Management
Dear Danny, sorry for the late reply. Thank you for taking time to give us your feedback. Yes, we are not young as we started since 2012 and survived through the pandemic. We have been maintaining our hotel regularly and a major renovation was carried out in 2018 (as per our policy). Though some of the areas might look old but we make sure they are clean.We have a look at the toilet of the room that you stayed. We noted that the toilet seat cover is aged but clean. We have replaced the toilet seat cover since then. We have also carried out some patching and repainting on certain walls (due to rain water sipping in through windows).Look forward to have you back with us again to check on us. Take care and stay safe.Best Regards fromThe Management of The Verve Hotel
by A verified traveler
Posted 3 Oct 2020 on Hotels
by A verified traveler
Posted 2 Dec 2019 on Hotels
Comment from Hotel Management
12 Jan 2020 by PANG, Hotel Management
Dear Camilo, thank you for your kind ratings. Do let me have your feedback in future to have the remaining 2 points from you ;)
by A verified traveler
Posted 25 Nov 2019 on Hotels
Comment from Hotel Management
12 Jan 2020 by PANG, Hotel Management
Dear Guest, we are grateful to your kind ratings! Hope to serve you again.
by A verified traveler
Posted 25 Nov 2019
It's quite place no nite life a bit far need car to moved about
Comment from Hotel Management
12 Jan 2020 by PANG, Hotel Management
Dear Guest, this is actually our intention to have a quiet place for our guests to be away from the hustle and bustle of city life. Our Secret Garden at the back is the best place to have a cup of coffee at night while enjoying the breeze and the clear sky
by A verified traveler
Posted 16 Nov 2019
Is my second time book the hotel, nice good
Comment from Hotel Management
17 Nov 2019 by PY Pang, Hotel Management
Thank you Thye for your kind review and ratings!
by A verified traveler
Posted 9 Sep 2019
The breakfast venue was not within the hotel.
by A verified traveler
Posted 29 Aug 2019
Good, convenient near citta mall, center location.
by A verified traveler
Posted 27 Aug 2019 on Hotels
by A verified traveler
Great Buy!
Posted 24 Aug 2019 on HotelsThis is a great hotel for the price! They were friendly, the rooms were cleaned everyday and the hotel smelled fresh
