Ratings based on 990 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Long Beach
Posted 18 Apr 2024
Loved the Ritz Carlton. Service was top notch, and hotel was just beautiful. Two large malls were about a 6 minute walk. Petronas towers and Batu caves were easy to get to via Grab. Would love to return to KL and stay here again ❤️
by A verified traveler
Posted 12 Apr 2024
Nice
by A verified traveler
Posted 6 Apr 2024
Fantastic service, staff can't do enough to help. Really friendly. Excellent food, clean.
by A verified traveler
Posted 26 Mar 2024
Excellent location and friendly staffs
by A verified traveler
Posted 12 Mar 2024
The hotel was conveniently located within walkable distance to various major malls in the city centre. Staff service was excellent. The only issue we had was hearing street noise coming from hell racers at night.
by A verified traveler
Posted 10 Mar 2024
Staffs were excellent.
by A verified traveler
Posted 10 Feb 2024
the staff was excellent and the room was big! it is very close to the pavilion shopping center which is amazing!
I plan to go back in the future!
by A verified traveler
Posted 8 Feb 2024
The property is overall nice and I like the neutral color of the room. The only thing is the room's carpet needs some updating. Fitness center does not have a rowing machine and the air is a bit chilly. But have to comment on their excellent staff and service. Met a few of their wonderful staff such as Siva, Tarikula who made the juice during breakfast and Stephanie. All of them made my stay so unforgettable!
by A verified traveler
Posted 31 Jan 2024 on Hotels
by A verified traveler
Posted 29 Jan 2024
Great location.
