Swiss Garden Residence Kuala Lumpur (Kuala Lumpur) Hotel Review

5 out of 5

by A verified traveler

Posted 3 Mar 2024

Property and service

3 out of 5

by A verified traveler

This traveler left a rating score only Posted 16 Oct 2023 on Wotif

2 out of 5

by A verified traveler

Posted 25 Sep 2023

We had stayed here many times in the past but we did not know that the residences had been sold and to say the place had gone downhill was an understatement!! We were given a room that stunk of cigarette smoke and as we are both non smokers there was no way we could sleep in that room! the next room didn't stink but the kitchen tap was falling off the sink, the microwave didn’t work at all, the lounge was covered in a blanket that needed a damn good wash and there were tiny little ants everywhere, I had to go and buy containers to put any food stuff we purchased in containers which of course would be left behind so the ants couldn’t get into the food, and there are NO SAFES in the rooms anymore. I went down to the desk and was told they had never been safes in the rooms, excuse me yes there was as I had stayed here many many times in the past, I asked where can I leave my cash when I am out of the room??? only to be told to carry it with me in a rude manner!! plus there is no longer breakfast included as now it has been sold the Swiss Garden Hotel has nothing to do with the residences anymore so we had to go and buy a toaster so we could have at least toast for breakfast as there was not one in the room, as much as I love local food having noodles for breakfast is not my thing. We were there for 2 weeks and in that time no housekeeping was done at all, we had the same sheets and towels for the whole time we were there!! Would I ever stay there again?? HELL NO

2 out of 5

by A verified traveler from Miri

Posted 17 Sep 2023

Need to upgrade toilet equipment, very bad experience with no water pressure from water tab.

4 out of 5

by A verified traveler

Posted 17 Sep 2023

Bad tv condition

1 out of 5

by A verified traveler

This traveler left a rating score only Posted 1 Sep 2023

1 out of 5

by A verified traveler

Posted 3 Aug 2023

The property has non refundable policy and it is not acceptable because the room is too dirty beyond any reasonable judgement. The property would not communicate.

4 out of 5

by A verified traveler

Swiss Garden Residences

Posted 23 Jul 2023 on Hotels

Great location in KL and very close to transport options. Jalan Alor is only a short walk away and great for yummy eats. Two bedroom/ two bathroom apartment was perfect for our family, and small shop in the downstairs foyer has options for purchasing extras like water, toilet paper, quick eats etc. Pool and gym area are beautiful (just register with the guard there, before using). Would stay again, for sure.