Ratings based on 57 Verified Reviews
3.3 Room cleanliness
3.3 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from rosemead
Posted 23 Dec 2022
by A verified traveler
Posted 15 May 2022
Just if you had to and no choice at all then you may proceed to book.
1. Staff- very unwelcoming, the man was just playing with phone and the girl didn’t smile at all and ask for guest details and took so long to key in data. Customer service 0. Didnt greet guest.
2. Facilities-poor. Bedsheets have black stain, smelly, old
3. Cockroaches everywhere in the room
4. The stairs alley to lift very smelly
5. They gave us towels inside bags on check in but we didnt hear to give them back at the lobby once check out. The request wasn’t clear and not written anywhere in check in instructions.
6. Iron outside room at the alley shared with others
7. We paid MYR 400 for 2 nights and it’s so unacceptable with the price with the experience we had.
Conclusion- check the reviews, and if you really dont have anywhere to stay in puchong then you may. Next time we will just choose somewhere more comfortable even further from our event.
Bad experience. Stay because all other hotels walk in are full that night. If not we will just walk away.
by A verified traveler
Posted 12 Dec 2021 on Hotels
Comment from Hotel Management
14 Dec 2021 by OM , Hotel Management
Dear Valued guest,
Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again.
Thank you.
Sincerely,
Operation Manager.
by A verified traveler
Posted 15 Nov 2021 on Hotels
Comment from Hotel Management
14 Dec 2021 by OM, Hotel Management
Dear Valued guest,
Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again.
Thank you.
Sincerely,
Operation Manager.
by A verified traveler
Posted 16 Oct 2020 on Hotels
Comment from Hotel Management
9 Feb 2021 by Operation Manager , Hotel Management
Dear valued guest,
Thank you so much for choosing to stay with us and hope to see you again.
Thank you.
Sincerely,
Operation Manager.
by A verified traveler
Posted 13 Sep 2020 on Hotels
by A verified traveler
Posted 3 Aug 2020
Comment from Hotel Management
9 Feb 2021 by Operation Manager , Hotel Management
Dear valued guest,
Thank you so much for choosing to stay with us and hope to see you again.
Thank you.
Sincerely,
Operation Manager.
by A verified traveler
Posted 26 Jul 2020 on Hotels
by A verified traveler
Posted 9 Jul 2020
Comment from Hotel Management
9 Feb 2021 by Operation Manager , Hotel Management
Dear valued guest,
Thank you so much for choosing to stay with us and hope to see you again.
Thank you.
Sincerely,
Operation Manager.
by A verified traveler
Posted 2 Jun 2020 on Hotels
