Ratings based on 128 Verified Reviews
3.7 Room cleanliness
3.6 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Mar 2022
The toiletries given are limited, no toothpaste, the bathroom is wet and dirty when I came in. The insulation it not good as it take a long time for an spillage to dry.
by A verified traveler
Posted 21 Oct 2019
EXCELLENT HOTEL WITH EXCELLENT STAFF AND SERVICES
by A verified traveler
Posted 16 Oct 2019 on Hotels
by A verified traveler from Cavite
Posted 12 Apr 2019
The place is clean, spacious, near from everything, accommodating staff, love the security system, with stores downstairs, fully furnished though the oven was not working, free wifi. Will recommend the hotel.
Comment from Hotel Management
18 Apr 2019 by Summer Suite by Subhome, Hotel Management
Dear Beth,
Thank you for your compliments and we're so happy to hear that you had a good stay at Summer Suites by Subhome.
Hey Simone, thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we have informed the repective department regarding the issue. We hope to welcome you back soon.
Sincerely,
Benny Quah
General Manager
by A verified traveler
Posted 11 Mar 2019
Location was good, but once i enter in, there was a very bad smell. Also, the toilet was dirty and smelly.
Comment from Hotel Management
11 Mar 2019 by Summer Suites by Subhome, Hotel Management
Dear Tira,
Thank you for your feedback. We're so sorry we did not meet your expectations. Providing our guests with a spotless environment is important to us and we will be using your feedback to improve our housekeeping standards.
We hope we will be able to serve you again soon.
Sincerely,
Benny Quah
General Manager
by A verified traveler
Posted 3 Jan 2019 on Hotels
- slow during check in process
- unit is ok except that the water heater in the bathroom is not working.
by A verified traveler from Singapore
Posted 27 Nov 2018
Feels just like home. The wifi had good connection.
Comment from Hotel Management
19 Apr 2019 by Summer Suites by Subhome, Hotel Management
Dear Marcus,
Thank you for your compliments and we're so happy to hear that you had a good stay at Summer Suites by Subhome. We hope to welcome you back soon.
Sincerely,
Benny Quah
General Manager
by A verified traveler from Malaysia
Posted 12 Nov 2018
Room so dirty adn smelly. Broken Wi-Fi. And no have astro
by A verified traveler
Posted 20 Oct 2018 on Wotif
by A verified traveler from Nigeria
Posted 3 Sep 2018
It is very nice place to stay, d staff are very friendly
Comment from Hotel Management
21 Sep 2018 by Subhome support team, Hotel Management
Dear guest,
thank you for taking the time to rank us and sharing your great experience with us we hope to see you soon again so that we can serve you even better!
