Ratings based on 31 Verified Reviews

3.0 out of 5
89% of guests recommend
3.1 Room cleanliness
3.1 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 28 Dec 2019 on Hotels
Terrible stay . When arrive , hotel does not have our booking record . After call to Hotel . Com , then this booking no record issue settled but Sovotel move us to another branch /outlet . Room dirty and toilet lighting not enough brightness. Overall very bad
2 out of 5
by A verified traveler

Posted 2 Aug 2019
No soap no shampoo , i want ask extra pillow n towel cannot give me. Bad services
4 out of 5
by A verified traveler from Petaling jaya

Posted 10 Apr 2019
Nice n pleasant
4 out of 5
by A verified traveler

Posted 7 May 2018
This is exactly what a salesman looking for. However, the staff is not local citizen, kinda frustrated when talking to them.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Apr 2018 on Hotels
3 out of 5
Recommended
for Personal Event
by A verified traveler

Small room

Posted 1 Feb 2018 on Hotels
Small cramped room and bathroom even though it's a superior room. There is no window for the room I was given. Can hear the activities in the next room clearly. Came with foot massager that I didn't even used as it looked so worn and uninviting. This hotel is without lift. Room not worth the price. Only point is the friendly reception.
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Great price and location

Posted 21 Jan 2018
Parking is abit tough due to its perfect location. The surroundings is great with good food.
2 out of 5
by Gilbert

Posted 21 Nov 2017 on Hotels
The items in hotel was not complete. We have to go out and ask from receptionist for it.
3 out of 5
by Moi Leng

This traveler left a rating score only Posted 8 Nov 2017 on Hotels
4 out of 5
by Wee Guan

A very good budget hotel

Posted 22 Jun 2017 on Hotels
Checking in was fast and swift and reception staff is helpful. The room is very clean and tidy and air-con is superb. Wifi is very good. Location is good and food is plentiful till late in the night. Texas chicken just round the corner and other food stalls is open for 24 hours. Overall, it is a good stay at Sovotel and will return for sure.
Back to Hotel Details Showing Reviews 1 - 10 of 31 Next