Ratings based on 993 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Apr 2024
The breakfast was amazing so many choices. Transport to city right on the doorstep and Sunway Putra mall across the road. Plenty to eat and shopping was very reasonably priced.
Comment from Hotel Management
18 Apr 2024 by The Management of Seri Pacific Hotel Kuala Lumpur, Hotel Management
Dear Valued Guest, Warm greetings from Seri Pacific Hotel Kuala Lumpur. We are glad you enjoyed and had a memorable stay with us. We thanked you for your support and looking forward for your next visit soon! Best regards,
by A verified traveler
Posted 14 Apr 2024
Near to public transport, mall & city centre
Comment from Hotel Management
18 Apr 2024 by The Management of Seri Pacific Hotel Kuala Lumpur, Hotel Management
Dear Valued Guest, Warm greetings from Seri Pacific Hotel Kuala Lumpur. We are glad you enjoyed and had a memorable stay with us. We thanked you for your support and looking forward for your next visit soon! Best regards,
by A verified traveler from Milwaukee
Posted 16 Feb 2024
Nice
Comment from Hotel Management
2 Mar 2024 by The Management of Seri Pacific Hotel Kuala Lumpur, Hotel Management
Dear Valued Guest,Warm greetings from Seri Pacific Hotel Kuala Lumpur.We are glad you enjoyed and had a memorable stay with us.We thanked you for your support and nevertheless will take necessary action for further improvement.Looking forward for your next visit soon!Best regards,
by A verified traveler
Posted 1 Jan 2024
Comment from Hotel Management
30 Jan 2024 by The Management of Seri Pacific Hotel Kuala Lumpur, Hotel Management
Dear Valued Guest,Warm greetings from Seri Pacific Hotel Kuala Lumpur.We are glad you enjoyed and had a memorable stay with us.We thanked you for your support and looking forward for your next visit soon!Best regards,From,The Management ofSeri Pacific Hotel Kuala Lumpur
by A verified traveler
Posted 19 Dec 2023
A 5-star experience staying there. Cozy accomodation, friendly and helpful staff, truly some of the cremè de la cremè hotel services.
Comment from Hotel Management
21 Dec 2023 by The Management of Seri Pacific Hotel Kuala Lumpur, Hotel Management
Dear Valued Guest,Warm greetings from Seri Pacific Hotel Kuala Lumpur.We are glad you enjoyed and had a memorable stay with us.We thanked you for your support and looking forward for your next visit soon!Best regards,From,The Management ofSeri Pacific Hotel Kuala Lumpur
by A verified traveler
Posted 4 Dec 2023
Comment from Hotel Management
21 Dec 2023 by The Management of Seri Pacific Hotel Kuala Lumpur, Hotel Management
Dear Valued Guest,Warm greetings from Seri Pacific Hotel Kuala Lumpur.We are glad you enjoyed and had a memorable stay with us.We thanked you for your support and looking forward for your next visit soon!Best regards,From,The Management ofSeri Pacific Hotel Kuala Lumpur
by A verified traveler
Posted 29 Nov 2023
Comment from Hotel Management
21 Dec 2023 by The Management of Seri Pacific Hotel Kuala Lumpur, Hotel Management
Dear Valued Guest,Warm greetings from Seri Pacific Hotel Kuala Lumpur.We are glad you enjoyed and had a memorable stay with us.We thanked you for your support and looking forward for your next visit soon!Best regards,From,The Management ofSeri Pacific Hotel Kuala Lumpur
by A verified traveler
Perfect leisure stay
Posted 13 Nov 2023 on HotelsAmazing
Comment from Hotel Management
14 Nov 2023 by The Management of Seri Pacific Hotel Kuala Lumpur, Hotel Management
Dear Valued Guest, Warm greetings from Seri Pacific Hotel Kuala Lumpur. We are glad you enjoyed and had a memorable stay with us. We thanked you for your support and looking forward for your next visit soon! Best regards, From, The Management of Seri Pacific Hotel Kuala Lumpur
by A verified traveler
Posted 29 Oct 2023 on Hotels
Amenities like phone not available in room. Fire alarm went off but no calls from reception as no phone in room. Bathroom cleanliness can be improved. No face towel or hand towel or bath wash provided
Comment from Hotel Management
30 Oct 2023 by The Management of Seri Pacific Hotel Kuala Lumpur, Hotel Management
Dear Valued Guest,Warm greetings from Seri Pacific Hotel Kuala Lumpur.We are deeply apologies on your unpleasant experience. We will investigate and take necessary action on this matter for further improvement. We thanked you for your support and looking forward for your next visit soon!Best regards,From,The Management ofSeri Pacific Hotel Kuala Lumpur
by A verified traveler
Posted 27 Oct 2023
definitely not a 5star hotel. during my stay the air condition broke down. inroom desk phone doesnt work. everytime youneed reception you have to go downstair. hotel quite old and beat up they did change my room and floor at 4am cause i cant sleep because of the heat. wasted half of my day because i was told maintenance team will come up but end ip waiting for nothing. i would not.stay here again
Comment from Hotel Management
30 Oct 2023 by The Management of Seri Pacific Hotel Kuala Lumpur, Hotel Management
Dear Valued Guest,Warm greetings from Seri Pacific Hotel Kuala Lumpur.We are deeply apologies on your unpleasant experience. We will investigate and take necessary action on this matter for further improvement. We thanked you for your support and looking forward for your next visit soon!Best regards,From,The Management ofSeri Pacific Hotel Kuala Lumpur
