Ratings based on 93 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 May 2024
I liked everything specially the breakfast.
No complaning.
It was awasome.
by A verified traveler from Castlemaine
Posted 19 Mar 2024
Close to 2 train stations most sites only 2 stops away. Convenience store on premises. Pool lovely to cool off but very hot during day. Breakfast good lots of options but busy when tour group is there..staff lovely. Some food was cold even though we were there at opening. Need to keep lids closed or on heat. Overall loved our stay there.
by A verified traveler
Posted 12 Mar 2024
Staff are very good…we had some health issues and they help us very very good…the staff were very helpful. The best….the hotel is very clean and the breakfast is excellent so much varieties of food. Love it and walkable to great tourist attractions.
by A verified traveler
Super Santa
Posted 7 Mar 2024 on HotelsExcellent stay. The room was exceptionally clean. The room is compact but every inch of space is well utilized. Conveniently located 15-20minute walk to Petronas Towers in 1 direction, Merdeka in another and also to Chinatown. Had a beautiful view of Menara Tower and Petronas Towers
by A verified traveler
Posted 29 Feb 2024
by A verified traveler
Posted 28 Feb 2024 on Hotels
by A verified traveler
Posted 17 Feb 2024
by A verified traveler
Posted 16 Feb 2024 on Hotels
by A verified traveler
Not super happy but does have great WiFi
Posted 15 Feb 2024 on HotelsWell, the bloody hotel maid threw away my £100 shampoo and conditioner I had left by mistake in another room, so that was a crappy start to the day. Especially as the hotel front desk denied anything was found. Lies.
The reception guy was pretty snotty by pressing the night before I return ALL three hotel cards given to me (I asked for an extra as I had forgotten the other in the room). Seriously, you're that hard up on plastic keys? Maybe you'd have money if you STOP LEAVING OPEN THE HOTEL FRONT DOOR TO THAT WASTES ELECTRICITY.
The smaller room I checked into was just as clean as the suite, with comfortable beds and pillows. Bit have a TOP SHEET FGS. The duvet is too warm without the AC and the AC blasting means one gets cold too quickly. Seriously, you're 5-star, act like it.
Wifi just as excellent as uploads and downloads, and sockets by the bed. Very good shower temperature options and pressure. Good soundproofing although the din of the eating area does rise when you step outside your door, so ask for an upper floor (I was on floor 11).
Hotel gym is surprisingly decent with free weights, a machine, treadmills, exercise balls. Small, but clean and decent, even if does get a bit too warm despite the AC.
The included breakfast is decent enough.
by A verified traveler
Awesome
Posted 9 Feb 2024 on HotelsGreat place to stay , not too far out from the main hub and train station, staff all very friendly and welcoming
