Ratings based on 72 Verified Reviews

3.8 out of 5
88% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Need make over of the room

Posted 27 Feb 2020 on Hotels
the room toilet was quite run down. there is no shower curtain, the vanity top tiles was missing. guess they really to maintain the room.
Comment from Hotel Management
9 Mar 2020 by RYOKAN CHIC HOTEL, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A verified traveler

Posted 31 Jan 2020
simple and functional
Comment from Hotel Management
9 Mar 2020 by RYOKAN CHIC HOTEL, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by A verified traveler

Clean, Convenient location,

Posted 1 Jan 2020 on Hotels
clean, convenient location, lots of good eatery nearby, near shopping mall,
Comment from Hotel Management
6 Jan 2020 by Ryokan Chic Hotel, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by A verified traveler from Singapore

Posted 12 Dec 2019
Very helpful with checking out, luggage left with them for safe keeping
Comment from Hotel Management
3 Jan 2020 by JIAKEE, Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
by A verified traveler

Posted 28 Sep 2019 on Hotels
Comment from Hotel Management
3 Oct 2019 by Ryokan, Hotel Management
Thank you for the feedback. Hope to see you again soon.
4 out of 5
by A verified traveler

Posted 10 Sep 2019
Clean and affordable
Comment from Hotel Management
24 Sep 2019 by Ryokan, Hotel Management
thank you for the feedback and hope to see you again soon! Have a great week ahead!
4 out of 5
by A verified traveler

Conveniently located wif Eateries and Cafes nearby

Posted 9 Sep 2019 on Hotels
There are a lot of eateries around this hotel area and opposite of the hotel is Starling shopping Mal!! There are banks such as HSBC, Maybank and UOB located in this Uptown area. Room is clean and pleasant, however, droplets of water keeps dripping from the air conditioner.
Comment from Hotel Management
24 Sep 2019 by Ryokan, Hotel Management
Thank you for the feedback and hope to see you again soon! Have a great week ahead!
5 out of 5
by A verified traveler

Good room, facilities and location

Posted 20 Jul 2019 on Hotels
Excellent room and attached bathroom. Spacious shower area. Functional room layout, good mattress and pillows. Added plus of pantry with hot water, microwave etc. Good for when you feel to lazy to walk out even though there are good eats just a stones throw away and the shoppong mall across the road.
Comment from Hotel Management
26 Jul 2019 by Ryokan, Hotel Management
Thank you so much for the feedback! We hope to see you again soon! Have an awesome weekend ahead.
4 out of 5
by A verified traveler

Posted 22 Jun 2019 on Hotels
We booked a triple room but only 2 towels and toiletries provided. Parking lots around hotel are limited.
Comment from Hotel Management
8 Jul 2019 by Ryokan Chic Hotel, Hotel Management
We apologize for any inconvenience caused and thank you for your feedback. We will look into this matter.
4 out of 5
by A verified traveler

Posted 12 Jun 2019
The room is comfortable. But is hard to get parking.
Comment from Hotel Management
8 Jul 2019 by Ryokan Chic Hotel, Hotel Management
Thank you for your feedback. Hope to see you again in future. Have a great day!