Ratings based on 15 Verified Reviews

3.4 out of 5
4.0 Room cleanliness
3.8 Service & staff
3.7 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 18 Nov 2023
Poor ventilation, smoking smell all night.
1 out of 5
by A verified traveler

Posted 24 Aug 2023 on Hotels
Comment from Hotel Management
24 Aug 2023 by krl, Hotel Management
Thank you for taking the time to share your honest review with us regarding your recent stay at our hotel. We truly apologized due to the inconvenience you had encountered during your stay with us. Feel free to contact us if you need any assist from us. We are always willing to lend a helping hand. Once again, sorry for our hotel didn't meet your expectations. We hope that we have the opportunities to welcome you back to our hotel as we could provide you a pleasant stay. Cheers!KrlPrescott ACE.
2 out of 5
by A verified traveler

Posted 24 Jul 2023
Should improve on room cleanliness
Comment from Hotel Management
24 Aug 2023 by krl, Hotel Management
Thank you for taking the time to share you review about your recent stay at our hotel. We truly apologized for the inconvenience you have encountered during your stay. Please be assured that we take this matter seriously and will take actions for further improvement. Should you require any assist , please don't hesitate to contact us as we're always willing to lend a helping hand. Thanks for your understanding. Cheers! KrlPrescott ACE.
3 out of 5
by A verified traveler

Just the standard room

Posted 25 Jun 2023 on Hotels
Quite comfortable with the bedding. Nothing special about this hotel. The worse part is the breakfast. Not worth it at all. Easy parking but you have to pay for it (RM3 per entry). Just don't forget to ask the discount coupon at the hotel counter everytime before exit.
Comment from Hotel Management
26 Jun 2023 by krl , Hotel Management
Thank you for taking the time to share your feedback regarding your recent stay with us. We greatly appreciate your kind words. We sincerely apologize that the breakfast did not meet your expectations. We value your feedback and would be grateful to receive your suggestions as they will help us make further improvements to our breakfast offerings. Once again, thank you for your honest feedback and we hope that you will give us another opportunity to provide you with the exceptional stay you deserve.Cheers ! Krl Prescott ACE.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Dec 2022 on Hotels
5 out of 5
by A verified traveler

Posted 7 Oct 2022
good
2 out of 5
by A verified traveler

Posted 18 Jun 2022 on Hotels
Comment from Hotel Management
16 Jul 2022 by leyee, Hotel Management
Dear Guest, Warmest Greeting from Prescott Ace Kuala Lumpur Cheras! Thanks for taking your time to provide feedback on your stay with us and we hope to welcome you back to Prescott Ace again in the near future.
3 out of 5
by A verified traveler

Posted 3 May 2022 on Hotels
Stay was generally pleasant except front counter staff could be friendlier
Comment from Hotel Management
16 Jul 2022 by leyee, Hotel Management
Dear Vincent, Warmest Greeting from Prescott Ace Kuala Lumpur Cheras! Thanks for taking your time to provide feedback on your stay with us. Regarding to your comments, we will make sure to reflect to our management for further improvement. Thanks for your opportunity and we hope to welcome you back to Prescott Ace again in the near future. The Management.
5 out of 5
by A verified traveler

Posted 21 Apr 2022
Hotel room clean & quiet. Many restaurants, food courts, bars, cafe's, convenience shops & shopping mall with walking distance.
Comment from Hotel Management
16 Jul 2022 by leyee, Hotel Management
Dear Guest, Warmest Greeting from Prescott Ace Kuala Lumpur Cheras! Thanks for taking your time to provide feedback on your stay with us. Your comments are much valued for us. We are really appreciate that you are satisfy your stay in our property. Thanks for your opportunity and we hope to welcome you back to Prescott Ace again in the near future. The Management.
5 out of 5
by A verified traveler

Posted 24 Mar 2022
Safe..convenient..clean
Comment from Hotel Management
30 Mar 2022 by leyee, Hotel Management
Thanks for the respond. Hope that you can visit again.
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