Ratings based on 145 Verified Reviews

3.5 out of 5
78% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 20 Nov 2019
Comment from Hotel Management
27 Nov 2019 by Justiceson, Hotel Management
Dear valued guest, Thank you for choosing The Plaza Hotel Kuala Lumpur as your preferred accommodation. We greatly appreciate your review. Hope you could explain more so we could further improve to render a better quality service. We hope to welcome you back again soon! Kind regards, Justiceson Duty Manager
5 out of 5
by A verified traveler

Posted 1 Oct 2019
Comment from Hotel Management
27 Nov 2019 by Justiceson, Hotel Management
Dear valued guest, Greetings from Plaza Grand Hotel Kuala Lumpur! We would like to thank you for your kind feedback. Your comments are very much valuable to us! We look forward to welcoming you again in the near future. Have a pleasant day! Kind Regards, Duty Manager
3 out of 5
by A verified traveler

Posted 6 Sep 2019
It's ok within the expected budget range, but age and condition of furniture and facilities are not maintained very well.
5 out of 5
by A verified traveler

Posted 8 Aug 2019
Staff very friendly and harga sangat berpatutan
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Jul 2019 on Hotels
2 out of 5
by A verified traveler

Posted 7 Jul 2019
The location of the hotel were ok. Its very noisy with the car and motocylce racing everynight. The noise were until 6 in the morning from 1 or 2 morning. I dont know why this property doesnt complain about this to the police.
5 out of 5
by A verified traveler

Posted 24 Jun 2019
Old tv old tv old tv
5 out of 5
by A verified traveler

Good stay

Posted 19 Apr 2019 on Hotels
3 out of 5
by A verified traveler from Teluk Intan

Posted 31 Mar 2019
Reasonable price.
3 out of 5
by A verified traveler

Posted 11 Mar 2019
Lack of interest in the subject of breakfast, where breakfast is popular there is no eating at breakfast, especially foreign tourists. Also there is no active Internet service. The guest also has no slipper or bathrobe.