Ratings based on 151 Verified Reviews

3.9 out of 5
92% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 26 Apr 2023
Room is clean, hotel with great improvement, the only dislike thing is have to wait for 1 min for hot water, but other than that, room is cozy. Overall 9/10.
4 out of 5
by A verified traveler

Posted 2 Apr 2023
Location
4 out of 5
by A verified traveler

Posted 22 Mar 2023
value for money for a budget hotel
4 out of 5
by A verified traveler

Good enough for cheap hotel.

Posted 29 Jan 2023 on Hotels
It was not the best but you can't get a cheap hotel nearby 1Utama. The hotel considered very cheap and the travel time to 1Utama by car just around 5 minutes if there are no traffics jams. You can have OneWorld hotel if you got budget. Clean enough I guess but you can't expected everything was perfect. You can find some not good conditions on the header of the bed. The rooms some are enough space some are too small but for me it's enough. Not suitable for wheelchair user since the walkways to the room got a lot of big bumper I can says. The bathroom also got small steps. So wheelchair not able to access. I like the bathroom supplies. They provide top to toe shower gel, toothbrush and toothpaste also a small comb. There was no 3 in 1 coffee or tea or kettle. Just 2 bottles of plain water. You might want to bring the extension cord if needed since the plug point quite far from the bed for some room. So hopefully the review is helpful.
5 out of 5
by A verified traveler

Posted 8 Jan 2023
Friendly staff and cozy environment
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Feb 2022 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Apr 2021 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Mar 2020 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Oct 2019 on Hotels
5 out of 5
by A verified traveler

Keep up your service

Posted 30 Mar 2019 on Hotels
One Avenue now provides complimentary breakfast and offers room for business functions. Keep up the good work.
Comment from Hotel Management
20 May 2019 by Hotel Management, Hotel Management
Dear Sir / Madam, We are grateful for the time taken to pen down your feedback about our hotel and apologize for falling short of your expectations in your stayed. We want to assure you that all our guests are important to us, and it is never our intention to appear unfriendly or unhelpful. Thank you for your submitted review. We take all guests' comments seriously and through your feedback, we will continue to work towards serving you better. We look forward to your return
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