Ratings based on 3 Verified Reviews
2.3 Room cleanliness
1.0 Service & staff
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Dec 2019
Very bad location no car no food around. Even look terrible at night completely deserted area. Suggest to not choose better to take in klcc area awesome
Comment from Hotel Management
6 Jan 2020 by OYO, Hotel Management
Hi, We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Kevin
by A verified traveler from HK
Posted 7 Dec 2019
不是正常酒店！應該是外判形式管理公寓，沒有人打掃清潔換毛巾！雖說有免費泊車，但由另一間公司管理，與公寓沒有聯繫，所以由check-in到check-out都不如意，一次非常不開心的經歷！更離譜是10:00PM後沒有check-in，如坐完夜機去到酒店先知就玩死了！還有早上9:00前也不可以check-out的，如坐早機就更加要注意！本人以後絕對不會再入住也不會推薦給朋友。
Comment from Hotel Management
16 Dec 2019 by OYO, Hotel Management
Hi, We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback, to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Kevin
by A verified traveler from 札幌
Posted 5 Dec 2019
OyoとExpedia、どちらかに原因があるかわからないが、予約確認通知にある地図の場所に施設はありません。実際の場所はそこから8kw以上離れてました。賭けで住所の場所にタクシーで行ってみたら存在してたのでまだ良かったですが、それまでは騙されたかと非常に不安でした。施設にメールしても返信がありませんし、異国の地初日でこれは堪りませんでした。
Comment from Hotel Management
16 Dec 2019 by OYO, Hotel Management
Hi, Toshi! Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Kevin
