Ratings based on 15 Verified Reviews
3.0 Room cleanliness
3.6 Service & staff
2.9 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Feb 2023
Comment from Hotel Management
15 Mar 2023 by Eva, Hotel Management
Thank you so much for the wonderful rating, Sumathi! It gives us immense satisfaction when we see guests loved our services. Keep giving us the opportunity to host you and we will put in our continuous efforts to retain this smile forever :) Regards, Eva
by A verified traveler
Posted 30 Sep 2019
Tooooooooo noisy coz nearby got construction and it is facing main road.
Comment from Hotel Management
21 Nov 2019 by Joey, Hotel Management
Hi, We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Joey
by A verified traveler
Posted 27 Apr 2019
Very clean
Comment from Hotel Management
25 Jun 2019 by Cheshta, Hotel Management
Love to hear this, It’d be great if you can spread the word among your circle. Have a pleasant day ahead :) Regards, Cheshta
by A verified traveler
Posted 6 Mar 2019
Comment from Hotel Management
5 Apr 2019 by Megha, Hotel Management
Hi, Sorry for the trouble faced. We've duly noted your feedback and ensure better services in the future. Have a nice day ahead :) Regards, Barbara
by A verified traveler
Posted 6 Mar 2019
Comment from Hotel Management
5 Apr 2019 by Megha, Hotel Management
Hi, We're extremely apologetic to know that your experience with us has not been a pleasant one and we’d definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Barbara
by A verified traveler
Posted 12 Jan 2019
Firstly i reach and wanted to check in the staff told me they didn’t received anything from expedia regarding my booking,they told then only accept booking from oyo website itself but they still gave me a normal room which not the duplex i paid for without any payment as they will claim from expedia? Im okay with it as im too tired from my flight and journey to hotel. I went straight to my room and found out there’s no fridge and safe box for my item and no hangers to hang my clothes. I was too tired to even ask so i went straight to bed. After i woke up i found out their wifi system is down until my 3rd night there the wifi is fix. My last day when i check out they told me i have to pay extra 40 ringgit for the facility i use which i dont know what exactly they mean by that and thought they could have informed me upon check in but then it was deducted by my 30 ringgit deposit so i have to pay 10 ringgit more to make it 40 ringgit. Overall the staff are friendly just that the communication between OYO systems and Expedia systems needs to be fix in the future.
Comment from Hotel Management
14 Jan 2019 by Ritesh, Hotel Management
Hi, Guest! Thank you for rating us, it seems that your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we'll ensure that you'd experience the comfort and hospitality we are known for. Regards, Ritesh
by A verified traveler from Sabah
Posted 8 Jan 2019
Close to bus station
Comment from Hotel Management
9 Jan 2019 by Ritesh, Hotel Management
Hi, Shirley! Thanks for sharing your experience and valuable feedback with us. We will try our best to give an awesome experience on your next stay. Regards, Ritesh
by A verified traveler
Posted 1 Jan 2019
Very good hotel, bit they don't clean our room. At least please make once a day. So that customers rooms always clean and make then happy.
Comment from Hotel Management
2 Jan 2019 by ZEM , Hotel Management
THANKS AND PLEASE COME AGAIN .
by A verified traveler
Posted 9 Dec 2018
Comment from Hotel Management
10 Dec 2018 by Ritesh Yadav, Hotel Management
Hi, Guest! Thank you for taking out your valuable time to rate us. We apologize for the dissatisfaction and we'll surely put in our best effort to keep up with your expectations in the future. Regards, Ritesh
by A verified traveler from Philippines
Posted 6 Nov 2018
This hotel is near to everything. LRT, Bus station, the Free Go KL Purple bus, Petaling street and Central Market are just few meters away. A lot of eateries and convenient stores nearby. Even souvenir shirts are much cheaper in the store beside this hotel. Mydin supermarket where you can buy imported chocolates is just walking distance. Merdeka Square is also very near. KL Sentral is just 1 station away. The staff especially Devia was very nice and replies to our concern. They also allowed us to check in early. Drinking hot and cold water is also available. The only thing I don't like is the stairs going up because the reception is on the second floor but after that they have a lift going up to the rooms.
Comment from Hotel Management
8 Nov 2018 by Thiv, Hotel Management
Thank you so much for your reviews.We were really happy to host you .Wish to host you again .
