Ratings based on 46 Verified Reviews
3.3 Room cleanliness
3.2 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Good
Posted 30 May 2021 on HotelsAll is good
by A verified traveler
Posted 16 Mar 2020 on Hotels
by A verified traveler
Posted 2 Mar 2020 on Hotels
by A verified traveler from Malaysia
Posted 1 Mar 2020
was not like the photos, old furniture, smelly apartment, lot of cockroaches and insects in the room
by A verified traveler
Posted 22 Oct 2019
When I came into the room, I was really satisfied with the condition of the room. Then, when I took out the pot from the drawer, it became a nightmare because of cockroach... After then, I could see many cockroaches everywhere and everytime... And inside microwave was really dirty even I heard everything is ready for you before C/I! And room cleaning! I paid for 50 RM for it but when I came back, I couldn't find any difference. They just did empty the trashbin only...
by A verified traveler
3 stars
Posted 19 Aug 2019 on HotelsAt first the access card can only pass one person and another person need to wait for next turn using one access card.
Second, the tv remote is not function.
Next, it is good to have washing machine inside but there is no laundry soap and dryer.
by A verified traveler
Posted 8 Jul 2019 on Hotels
It was fine
by A verified traveler
Posted 12 Jan 2019
by A verified traveler
Posted 21 Nov 2018 on Hotels
Perfect😉
Comment from Hotel Management
22 Nov 2018 by Penguin Homes Management, Hotel Management
Thanks for the awesome review, Chris! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
by A verified traveler
Posted 23 Oct 2018
Charging RM40 for cleaning fees whereas the place is not clean at all.
There are hair on the drain, the toilet bowl cover is dusty and there are roaches running around kitchen area.
WiFi is not working at all. Complaint to the PIC and no response from her.
Comment from Hotel Management
13 Nov 2018 by Penguin Homes Management, Hotel Management
Dear Guest,
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologise that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future.
