Ratings based on 178 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Mar 2024
Great location. This is my third stay at the hotel. Competitive rate.
I understand it is Ramadan but to have music that loud at the reception area is quite annoying especially when one has to sit at there while waiting for a ride.
Comment from Hotel Management
14 Apr 2024 by Kelly, Hotel Management
HI Ian, Thanks for the feedback on the volume of the music in the lobby. We apologise if this has caused any discomfort and will take your feedback into consideration for future audio plays in the common areas.We would also like to thank you for continuously choosing the InnB Park brand as your accommodation provider during your visits to KL. We hope that this experience with the lobby music will not deter you from choosing to stay with us again on your future visits.Thank you
by A verified traveler
Posted 20 Feb 2024
Watch out when you book because their smallest room is the size of a large closet and when you have a shower the whole bathroom floor will be wet so that you will be walking on a wet floor. Room has carpet. I upgraded to a better room that was much nicer. They ask for a $50.00 deposit for no reason and then don't release it until someone checks the room. There is no mini bar in the room so the whole process was very unnecessary.
by A verified traveler
Posted 2 Jan 2024
by A verified traveler
Posted 1 Jan 2024
Convenient
by A verified traveler
Worthwhile to stay
Posted 14 Dec 2023 on HotelsGood & value for money!
Location is fabulous for all of my favorite places!
I surely will come back again & again!
Comment from Hotel Management
6 Feb 2024 by Kelly, Hotel Management
Hi Isabella, Thanks heaps for the wonderful review! We are indeed super close to most of the major shopping malls and the happening Bukit Bintang street! We are glad to hear that you had an enjoyable stay and look forward to having you back again next time!
by A verified traveler
Posted 10 Dec 2023 on Hotels
by A verified traveler
Great place to stay.
Posted 29 Jul 2023 on HotelsGreat stay. Loved the location!
by A verified traveler
Posted 20 Jun 2023
The RM30 durian fine was quite unnecessary. I had already discarded the durians and there could have been some flexibility applied.
Comment from Hotel Management
28 Jun 2023 by Kelly, Hotel Management
Dear YikFoon, Thank you for your feedback. Our durian charge typically is RM50 and our team had already applied a lesser cleaning charge for your case. For the case of durian, it is not so much about the physical fruit itself, but the smell that it leaves behind. Whilst the smell of durians can be fragrant and does not bother those who like the fruit, to others the durian stench can be very bothering. The durian smell is one that lingers long and is difficult to rid of, which is exactly why most public places, including trains, airports and hotels do not allow durians to be consumed or brought into the property. Anyone who has placed durians in a car or a fridge would know, it can take days to completely remove all traces of the durian odour. As durian lovers, we too don't mind the smell. However, it is essential that we consider the discomfort it may bring to other guests who may not share the same sentiments towards this fruit and may have to put up with the stench during their stay. We thank you for your understanding and cooperation.
by A verified traveler
Posted 25 May 2023
Walking distance to Pavilion shopping. Place is safe and clean at reasonable prices.
by A verified traveler
Posted 25 May 2023 on Hotels
