Ratings based on 612 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Holiday
Posted 28 Jan 2024 on HotelsNo issue
Comment from Hotel Management
31 Jan 2024 by Hotel Management, Hotel Management
Dear Mr. Desmond,Thank you for your rating. Hope to see you again.Sincerely, Hotel Management
by A verified traveler
Posted 21 Jan 2024
Comment from Hotel Management
23 Jan 2024 by Hotel Management, Hotel Management
Dear Mr. Praveen, Thank you for your rating. Hope to see you again.Sincerely, Hotel Management
by A verified traveler
Posted 2 Jan 2024
The hotel is still within reachable distance from KLCC. Everything was good except two things which i do not like. You can hear train sound every now and then. The breakfast was having very limited option and lacks taste. Only apple and oranges in fruits option.
Comment from Hotel Management
4 Jan 2024 by Hotel Admin, Hotel Management
Dear Mr. Somnath Pratap,Thank you for your feedback. We do note the areas of improvement require. Thank you for staying with us. Sincerely, Hotel Admin
by A verified traveler
Posted 1 Jan 2024
Great location, very near to LRT
Comment from Hotel Management
4 Jan 2024 by Hotel Admin, Hotel Management
Dear Mr. Nontapat, Thank you for your review. We are glad to hear you had a pleasant stay with us. Thank you for staying and hope to see you again. Sincerely, Hotel Admin
by A verified traveler
Posted 30 May 2023
no dining area or coffee hse
Comment from Hotel Management
6 Jun 2023 by Sivabalan, Assistant Front Office Manager, Hotel Management
Dear Jojo,Thank you for taking the time to share your recent stay experience with us.While it was pleasant one in the main, we do note the area of attention as highlighted for further improvement.Looking forward to welcoming you back soon.
by A verified traveler
simple and easy to stay
Posted 26 May 2023 on Hotelsalthough the mall annexed is empty the hotel is busy.
there are now some eateries around.
so its convenient to get in and out.
Comment from Hotel Management
29 May 2023 by Sivabalan, Assistant Front Office Manager, Hotel Management
Dear Richard,Thank you for the wonderful review and we look forward to welcoming you back very soon.Sincerely
by A verified traveler
Posted 13 Feb 2023
Great location! Available f&b options surrounding the hotel.
Comment from Hotel Management
14 Feb 2023 by Hotel Management., Hotel Management
Dear Miss. Au Yong Hui Nee,Thank you for your feedback. Hope to see you again. Sincerely, Hotel Management.
by A verified traveler
Posted 6 Feb 2023
Comment from Hotel Management
14 Mar 2023 by Hotel Management, Hotel Management
Dear Kesinee, Thank you for your rating. Sincerely,Hotel Management
by A verified traveler
Posted 29 Sep 2022
Good
Comment from Hotel Management
6 Oct 2022 by Aqilah, Hotel Management
Dear Valued Guest, Thank you for your rating. Hope to see you again.Sincerely, Hotel Management
by A verified traveler
Good hotel but no shopping around
Posted 25 Dec 2019 on HotelsWas a mall but no shops, fortunately the train service was efficient.
Comment from Hotel Management
3 Jan 2020 by General Manager, Hotel Management
Dear Suriani
Thank you for sharing your experience. We wish our mall next door is up and running but unfortunately not. However, there are good shopping malls nearby our hotel with complimentary drop off shuttle from the hotel.
Hope you had a pleasant stay experience with us.
Sincerely
General Manager
