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Unique fantastic hotel in the heart of Kuala Lumpur, close to great locations.
Counter service is excellent. We arrived pretty earlier n request whether can do early check in. Yes, not Oli let us early check in but upgrade our room without further charges. I definitely recommend. Well done
Overall, can see that staff at the Front Desk are friendly and courteous as compared to my previous stay a year ago. However, room shows sign of ageing and should consider to do some refurbishment work. Should consider to replace hand held shower & rain shower in the shower cubicle (which is very ...
Warm welcome from staff and room was large and clean. Nice breakfast. My overall impression is very positive.
Neat and big rooms. Prompt service when called. Room cleaning was very good. The hotel was very near to Bukit Bintang and hence going to the most happening place in KL was a breeze. The buffet spread albeit limited was not bad. The staff were amiable and welcoming. Me and my family stayed here for ...
Location was good and an easy walk to the Metro with access to central and downtown areas. Lived up to what one would expect from an international hotel chain
Overall was ok except dirty drinking glasses were not washed by chamber maid.
The security is very good. The elevators on the 2nd floor up does not have a display on the elevator status or track.
Hotel stay was as advertised, they upgraded my room without any prompts and the facilities were excellent
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