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Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

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Outdoor pool
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar

Overview of Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

UNESCO Sustainable Travel Pledge

Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
170 Jalan Bukit Bintang, Kuala Lumpur, 55100

Explore the area

  • Popular LocationPavilion Kuala Lumpur3 min walk
  • Popular LocationKLCC Park14 min walk
  • Popular LocationPetronas Twin Towers3 min drive
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)43 min drive

Choose dates to view prices

About this area

Kuala Lumpur

In the business district, Pavilion Hotel Kuala Lumpur Managed by Banyan Tree is in Kuala Lumpur City Centre, a walkable area in Kuala Lumpur with great shopping. Pavilion Kuala Lumpur and Berjaya Times Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park and Batu Caves. Looking to enjoy an event or a game while in town? See what's happening at Bukit Jalil National Stadium or Axiata Arena.

What's nearby

  • Pavilion Kuala Lumpur - 3 min walk
  • Rumah Penghulu Abu Seman - 13 min walk
  • Kuala Lumpur Convention Centre - 13 min walk
  • KLCC Park - 14 min walk
  • Petronas Twin Towers - 3 min drive

Restaurants

  • The Courtyard – Restaurant offering Asian cuisine. Serves breakfast, lunch, and dinner daily.
  • Jade Pavilion – Theme restaurant offering Chinese cuisine. Serves lunch and dinner daily.
  • The Cove – Open daily.

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Bukit Bintang Station - 8 min walk
  • Kuala Lumpur International Airport (KUL) - 43 min drive

About this property

Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

Luxury Kuala Lumpur hotel in Kuala Lumpur City Centre, walk to Pavilion Kuala Lumpur
Along with 2 restaurants, this hotel has an outdoor pool and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service, and conference space. All 325 soundproofed rooms feature free WiFi and 24-hour room service. Comforts include Egyptian cotton sheets and down comforters, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree offers 325 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
At check-in, guests must provide a record of full COVID-19 vaccination
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 84-116.60 per person
  • 2 restaurants
  • 1 bar/lounge
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Outdoor pool

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities

Languages spoken

  • Arabic
  • Chinese
  • Dutch
  • English
  • Italian
  • Japanese
  • Malay
  • Swedish

Business services

  • Conference space
  • Meeting rooms - 6

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 4 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MYR 84 and MYR 116.60 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms

Property is also known as

Pavilion Hotel Kuala Lumpur Managed Banyan Tree
Pavilion Hotel Managed Banyan Tree
Pavilion Kuala Lumpur Managed Banyan Tree
Pavilion Managed Banyan Tree
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree Hotel
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree Kuala Lumpur

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 173 out of 274 reviews
5 - Excellent 63%
Rating 4 - Good. 82 out of 274 reviews
4 - Good 30%
Rating 3 - Okay. 11 out of 274 reviews
3 - Okay 4%
Rating 2 - Poor. 7 out of 274 reviews
2 - Poor 3%
Rating 1 - Terrible. 1 out of 274 reviews
1 - Terrible 0%

4.5/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to be for both Business and staycation. Thank you for always taking good care of me. The team always remember what I need.
Stayed 1 night in Sep 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been visiting very often this month to Pavilion and I just can say it's totally worth what I pay. Friendly staffs and they always do their best to make your stay enjoyable. Thank you to Duty Manager Michelle.
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and great place to be on business trips or family trips. Worth the money and great people. Thumbs up to the concierge Azaari and Duty Managers who makes my day.
Stayed 1 night in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for Business trips as well as staycation. They do well and I have been repeating my trips here. It's highly recommended. Great people and I wish the best to everyone who puts in effort.
Stayed 1 night in Sep 2021

1/5 Terrible

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Stupid parking system that only allow card but not include touch and go. I had to go out from parking and make a round to enter free hotel parking. There is not special notice for hotel costumer and I waste Rm10 as the parking charge even get in for 1 minute. The hotel did not make any compensation about that !
Stayed 1 night in Oct 2021