Ratings based on 302 Verified Reviews

3.5 out of 5
83% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.2 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 3 Mar 2020 on CheapTickets
Good location & price and safe but need clean up entrance area.
4 out of 5
by A verified traveler

Posted 14 Feb 2020 on Ebookers
One thing to note before the following positive review; if internet access in the room is essential to you, be forewarned internet is only available in some rooms. But very clean and comfortable with stylish décor. Our deluxe double room had a big window with a panoramic city view. The receptionist who checked us in was friendly and helpful as were the cleaning staff. The location is very central for eating and shopping and convenient for public transport.
5 out of 5
by A verified traveler

Clean, good value & central

Posted 3 Feb 2020 on Hotels
Great location, comfortable room, facilities in line with price paid. Nice and clean.
5 out of 5
by A verified traveler

Posted 16 Nov 2019
It's good location, easy to find and can go around there by bus, light rail train and other transportation system easily.
Comment from Hotel Management
18 Nov 2019 by kc, Hotel Management
thank you.
2 out of 5
by A verified traveler

Posted 27 Oct 2019
Near with public transport
Comment from Hotel Management
30 Oct 2019 by kc, Hotel Management
yes right in the centre. tq
4 out of 5
by A verified traveler

Posted 20 Sep 2019
Good place
Comment from Hotel Management
30 Oct 2019 by kc, Hotel Management
good...tq...
4 out of 5
by A verified traveler

Posted 20 Sep 2019
Comment from Hotel Management
18 Nov 2019 by kc, Hotel Management
thank you.
4 out of 5
by A verified traveler

Overall okay

Posted 13 Sep 2019 on Hotels
Air conditioning is central therefore cannot adjust temperature in the room. Lights in the room can be replaced with brighter ones. Better if there are more English TV channels Free water dispenser in the lobby. Shower was good. No breakfast. Better if check in is at 1 pm. Receptionists good. Overall okay. No serious complaints.
Comment from Hotel Management
30 Oct 2019 by kc, Hotel Management
thank you and happy holidays .
3 out of 5
by A verified traveler

Posted 8 Sep 2019
Clean, big bathroom, centralised aircon, good location. Place has seen better days, and although roomy, the rooms' glory is fading. If you can get it for USD 15 or less including all add on fees, then well worth it.
Comment from Hotel Management
30 Oct 2019 by kc, Hotel Management
cheers.
2 out of 5
by A verified traveler

Malaysia trip

Posted 20 Jul 2019 on Hotels
First of all there was no way I could check-in early; there is no such of thing with them! The picture of the place is deceiving! I tried to tell the Front desk Attendant that we needed two beds; well the reservation I made said “Full bed or twin beds”; and they only had a full bed. When I tried to beg him to please get us twins; he just stated that I needed to wait until check-in time and if they had it, they had it if not then it was my choice (I blame this on me because I should have never booked it); I ended up going to China Town (2)!
Comment from Hotel Management
21 Aug 2019 by ng, Hotel Management
sad..