Golden Service Suite At Times Square (Kuala Lumpur) Hotel Review

Ratings based on 5 Verified Reviews

2.6 out of 5

100% of guests recommend

2.4 Room cleanliness

2.8 Service & staff

1.7 Room comfort

2.0 Hotel condition

Expedia Verified Reviews

1 out of 5

by A verified traveler

UNSATISFACTORY

Posted 10 Nov 2019 on Hotels

Very noisy aircond unit no. 35-07. Very uncomfortable spring bed Dirty cutlery Dirty kitchen Old towels

Comment from Hotel Management

23 Nov 2019 by Nasir, Hotel Management

Thank you for stay our property

3 out of 5

by A verified traveler

Posted 25 Oct 2019 on Hotels

Comment from Hotel Management

23 Nov 2019 by Nasir, Hotel Management

Thank you

3 out of 5

by A verified traveler

Posted 11 Jun 2019 on CheapTickets

No clean face or body towels. The agent didn’t knew our names and we didn’t receive proper name of the building. The security staff didn’t knew about our arrival but they we eager to log me in the visitor log book. The room air vent had a black mold, which it could be easily clean with warm water and bleach. They didn’t have a face towel and body towel was overused. The confirmation email with the agent name wasn’t received in time. The bathroom is slippery after the shower. It would be nice to have a washer and dryer because it is an apartment. The bed was very clean. The a/c was outstanding. Overall rate is good.

Comment from Hotel Management

27 Jun 2019 by Nasir, Hotel Management

Thank you for Good Review

1 out of 5

by A verified traveler

Fuyez!

Posted 17 Oct 2019 on Hotels

Hôtel soit disant côté 4* par Hôtel.com, ce dernier ne mérite pas plus de 2*. Fuites d’eau, rafistolage, moisi, mur sales, électricité douteuse, clim qui fait du bruit, moquette décollée, graines de fruits dans le lit! Bref je ne comprends pas pourquoi cet hôtel est encore à l’affiche.