Ratings based on 311 Verified Reviews

4.6 out of 5
90% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 25 Apr 2024
Front desk staff excellent. Room on arrival was not cleaned properly.
5 out of 5
by A verified traveler from Chino Hills

Posted 12 Apr 2024
Good hotel and excellent service
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Mar 2024
4 out of 5
by A verified traveler from Ampang

This traveler left a rating score only Posted 25 Feb 2024
5 out of 5
by A verified traveler

Posted 21 Feb 2024
Best hotel in kl we have stayed in Next to all shopping outlets and eateries Excellent staff Didi and Khai were most welcoming Amran at the concierge desk helped us with our online flight check in The room is very spacious The bed so comfortable the bedding first class Towels soft n fluffy Fruits and flowers to welcome us Will definitely stay here again my next visit to kl
4 out of 5
by A verified traveler

Posted 24 Jan 2024
Our one bedroom apartment had a lot of stains on the walls and furniture.It wasn't Four Season's standard clean.
5 out of 5
by A verified traveler

Posted 15 Jan 2024
Beautiful property. Don’t miss the Bar Trigona.
5 out of 5
by A verified traveler

Posted 13 Jan 2024
Had a wonderful experience here. Very friendly and accomodating staff, great amenities. Fantastic spa and dining experiences as well
5 out of 5
by A verified traveler

Amazing Stay

Posted 1 Jan 2024 on Hotels
We got upgraded from a park view club room to a junior suite, super happy about it especially since it's new year's eve. They prepared a birthday cake for my girlfriend and a special new year's eve cake. The executive club lounge is great, tons of food selection and special dinner buffet menu. Gym has lots of equipments and great view. Very impressed by the breakfast buffet as well, largest selection of breakfast foods I've ever seen. Great service and friendly staff. Strongly recommend this hotel for any sort of celebrations
5 out of 5
by A verified traveler

Posted 14 Dec 2023
Perfect, nothing to pick on. Just expensive.