Ratings based on 40 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Apr 2024
Their employees are so friendly and helpful
by A verified traveler
Posted 7 Apr 2024
The room floor too dusty
by A verified traveler
Posted 10 Feb 2024
Under staffed. Had to take out the luggages myself. A help with the trolly man should help. Otherwise good for short stay. Just above D’pulze shopping mall. You can bring your shopping bags in a trolly upto your room which was awesome.
by A verified traveler from W. P. LABUAN
Posted 21 Aug 2023
Stayed here few times. Easy access to shopping and food. Good facility. Value for money. Would highly suggest housekeeping department to look at dusting the fan and the lighting area of the bed head panel and also sweeping the floor.
Comment from Hotel Management
22 Aug 2023 by Frantz, Hotel Management
Dear Hyginus,Thank you for sharing your feedback about your recent stay experience with us .I noted that we failed to meet your expectations in certain aspects of your recent stay with us. I have carefully reviewed your concerns and I am very sorry for having failed to give you the service all our guests expect. We are constantly looking at ways to improve our services, and, following your feedback, I will focus my efforts to drive improvements in these areas:We are currently dusting all our fan in stages as well as focusing on vacuuming the floor to ensure our guest have a much more comfortable stay.Once again, thank you for your valued feedback. From all of us at FOX Lite Cyberjaya, we look forward to welcoming you again at any one of our serviced residences.Your sincerely,FOX Lite Cyberjaya Management.
by A verified traveler
Posted 17 Aug 2023
Comment from Hotel Management
18 Aug 2023 by Frantz, Hotel Management
Dear Riza,Thank you for your rating. Please do let us know how we can make your stay better.Your sincerely,FOX Lite Cyberjaya Management.
by A verified traveler
Posted 27 Jul 2023
Comment from Hotel Management
18 Aug 2023 by Frantz, Hotel Management
Dear Mr Peter,Thank you for your rating. We hope to welcome you back.Your Sincerely,FOX Lite Cyberjaya Management
by A verified traveler
Posted 13 Jul 2023
Location was convenient
Comment from Hotel Management
24 Jul 2023 by Frantz, Hotel Management
Dear Ms Rita,Thank you for taking the time to share your stay experience at Fox Lite Cyberjaya D'Pulze!It is very encouraging for us to know that our strategic location has enhance your stay with us.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Your sincerely,Fox Lite Cyberjaya Management
by A verified traveler
Posted 9 Jul 2023
The toilet was not clean.
Comment from Hotel Management
24 Jul 2023 by Frantz, Hotel Management
Dear Ms Lee,Thank you for taking the time to share your stay experience at Fox Lite Cyberjaya D'PulzeWe are sorry to hear about your disappointment with the cleanliness and that we could not make your stay more comfortable. Your feedback is important to us as it helps us to make improvements to enhance our guests’ overall stay experience at our property.We wish to assure you that your feedback has been shared with the staff concerned and necessary guidance through training will be given to avoid a recurrence of this incident. Your sincerely,Fox Lite Cyberjaya Management
by A verified traveler
Posted 6 Jul 2023 on Lastminute
Lovely hotel. They staff are also very nice and friendly. This is the first hotel I ever enjoyed staying in. Will definitely recommend it.
Comment from Hotel Management
24 Jul 2023 by Frantz, Hotel Management
Dear Saad,Thank you for taking the time to share your stay experience at Fox Lite Cyberjaya D'PulzeIt is very encouraging for us to know that we have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Your sincerely,Fox Lite Cyberjaya Management
by A verified traveler
Posted 1 Jul 2023 on Hotels
Comment from Hotel Management
4 Jul 2023 by Frantz, Hotel Management
Dear Mr Martin,Noted on your disappointed on your recent stay with us however we would like to know how can we address the issue as there are no comments for us to look into.Would appreciate your kind feedback Thank you and best regards,Fox Lite Cyberjaya Management
