Ratings based on 614 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Putrajaya
Posted 31 Jan 2024
by A verified traveler
Posted 24 Jan 2024
by A verified traveler
Posted 16 Jan 2024
Lantai tandas sumbat,air bertakung. Rsanya ting 5 hingga 7 air bertakung. Sbb klau ddk d tingkat 2 n 3 xd masalah apa lantai nya.
Comment from Hotel Management
22 Jan 2024 by Rosnani Rawi, Hotel Management
Dear LATHIFF NUR, Thank you very much for sharing this information with us. Your comment on the bathroom drainage system will be forwarded to the maintenance department for further improvement. Nevertheless, thank you once again for the constructive review, and we look forward to being of service to you again. The Management
by A verified traveler
Posted 18 Dec 2023
sangat memuaskan
Comment from Hotel Management
21 Dec 2023 by Rosnani Rawi, Hotel Management
Dear Sir/Madam, Thank you for your great review. We are glad that you are happy and satisfied with your recent stay with us. We are looking towards to your next booking with us soon. Thank you. The Management
by A verified traveler
Posted 9 Dec 2023
Front desk staffers are very helpful,they let us check in early,help luggage’s bring to the room,bring down luggage to lobby when check out,help book Grab ride,we recommend hotel to friends & family,keep up the good work
Comment from Hotel Management
11 Dec 2023 by Rosnani Rawi, Hotel Management
Dear GEORGE, Thank you for taking the time to give us such a wonderful review. We are delighted that you found our staff friendly and helpful. We are glad that we were able to live up to your expectations and make your stay both comfortable and memorable. Thank you once again for your feedback and for recommending our hotel to your friends and family. We look forward to welcoming you back to the Dorsett Putrajaya Hotel! Regards, The Management
by A verified traveler
Posted 26 Nov 2023
Loved the pool and room service.
Comment from Hotel Management
1 Dec 2023 by Rosnani Rawi, Hotel Management
Dear Josephine, Thank you very much for taking the time to leave your review. We are delighted to read that you loved our infinity pool and the room service. We look forward to continuing to welcome you and ensuring another blissful stay with us. Thank you. The Management
by A verified traveler
Posted 21 Oct 2023
Accomodation is good. My family likes the room.perfect with sofa convertible to bed.
Comment from Hotel Management
24 Oct 2023 by Rosnani Rawi, Hotel Management
Daer Catherine, Thank you for choosing Dorsett Putrajaya as your preferred choice of accommodation. We are glad that your family loved our room. We look forward to the opportunity to be of service to you and your family again. Thank you. The Management
by A verified traveler
Worst Putrajaya Hotel
Posted 14 Oct 2023 on HotelsThe hotel is too old to charge like a 4star rate. The room smells old n over used.
The bed got bed bugs cos i woke up with spots and sore eyes due to bed bugs. The pillow is like been uses for thousands of time.
The walk way is old
This hotel room should be price rm50-100 then its worth the stay.
Comment from Hotel Management
20 Oct 2023 by Rosnani Rawi, Hotel Management
Dear Data Center, Thank you for choosing Dorsett Putrajaya as your preferred choice of accommodation. It is with regret that we learn of the inconveniences you encountered during your stay, particularly the smelly room, bed bugs, pillows, and the hotel walkway. Kindly rest assured, we will be discussing this issue immediately with the respective team to address this shortfall. Thank you once again for leaving your review. We certainly hope to welcome you back again soon and offer you another memorable stay. Thank you. The Management
by A verified traveler
Posted 2 Oct 2023
surround is very quiet.
Comment from Hotel Management
3 Oct 2023 by Rosnani Rawi, Hotel Management
Dear Taichi, Thank you for taking the time to tell us more about your stay with us. We are glad that you found the surroundings of our hotel quiet and comfortable for your rest. Thank you again for your review, and we look forward to welcoming you back again. Regards, The Management
by A verified traveler
Posted 10 Aug 2023
Room a bit smelly, requested changed room.
2nd room was not bad, hotel looks a bit run down. Halfway carpet smell damped . Food wasn’t great at the restaurant 3rd floor too.
Comment from Hotel Management
14 Aug 2023 by Rosnani Rawi, Hotel Management
Dear Gim Kooi, Thank you for your review and for choosing our hotel. We would like to extend our sincere apologies for the unpleasant experience that you have encountered. We will seriously take note of the comment given on the smelly room, the carpet smell, and the food served. Please be assured that we will immediately address this issue to ensure the necessary improvements are made. We do hope you give us another chance, as we will definitely improve our services. Regards, The Management
