Domitys Bangsar Senior Living Residences, Kuala Lumpur Reviews

Dear HelmiThank you for taking the time to share your feedback with us! We are delighted to hear that your experience was positive.Your satisfaction is our priority, and we look forward to providing you with excellent service during your future visits. Once again, thank you for choosing us, and we hope to welcome you back soon.Warm regards,Genevieve WillieOperations Manager

Dear MOUHAMAD LOAY,Thank you for your kind words! We're thrilled to hear that our team was able to make your experience enjoyable. Their dedication to providing excellent service is something we take great pride in.We look forward to welcoming you back on your next visit!Warm regards,Genevieve WillieOperations Manager

Dear DominiqueThank you so much for taking the time to rate us with 5 bubbles! We greatly appreciate your positive feedback and are thrilled to hear that you had a wonderful experience.Your satisfaction is our utmost priority, and we are committed to maintaining the high standards that have earned us your top rating. We value your patronage and look forward to welcoming you back for another exceptional experience.Warm regards,Genevieve WillieOperations Manager

Dear Lydia,We are absolutely thrilled to hear that you had a perfect staycation with us! Your kind words mean the world to us, and we're truly grateful for your positive feedback.We can't wait to welcome you back for another wonderful experience. Please don't hesitate to reach out if there's anything special you'd like for your next stay. We're here to make it even more memorable!Warm regards,Genevieve WillieOperations Manager

Dear Sir,Thank you for sharing your feedback regarding your family's stay in our 2-bedroom apartment. We are delighted to hear that you found the space comfortable and spacious. It's great to know that our staff, both at the front desk and our cleaning team, provided excellent service.Regarding the gym, we do have one available, and it's located at the Club House on Level 1. We're also pleased that you had the opportunity to enjoy our pool. Your mention of our convenient location in Bangsar is much appreciated.We look forward to the possibility of hosting your family again in the future and providing you with another enjoyable stay.Best regards,Genevieve WillieOperations Manager

Dear Preston,Thank you for bringing these concerns to our attention. We sincerely apologize for the issues you encountered during your stay at our property. Your feedback is extremely valuable to us as we continuously strive to improve our services and maintain a pleasant environment for all our guests.We apologize for the oversight of our cleaning team in not removing the underpants left by the previous occupants. This is certainly not the level of cleanliness we aim to provide, and we will address this with our housekeeping staff to ensure that such oversights are not repeated in the future.Regarding the noise issue with the neighboring room, we understand how disruptive and unpleasant that must have been for you. We regret that this situation occurred, as we always aim to maintain a peaceful atmosphere for all our guests. We will review our noise control policies and take the necessary steps to ensure a more enjoyable and tranquil environment for future guests.We also apologize if the room did not match your expectations based on the photos when you made the booking. We strive to provide accurate representations of our accommodations, and we regret any discrepancies that may have occurred. Your feedback highlights an area where we can improve, and we will review our processes to ensure that our photos are a true reflection of the rooms we offer.Once again, we apologize for any inconvenience caused during your stay. We appreciate your feedback, and we will use it constructively to address the issues you raised. If you decide to give us another opportunity in the future, we would be delighted to make it up to you and provide you with a much-improved experience.Thank you for bringing these matters to our attention. We value your patronage and hope to have the chance to welcome you back and exceed your expectations in the future.Sincerely,Genevieve WillieOperations Manager