Ratings based on 980 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
Room getting dated. Can walk to twin towers.
by A verified traveler
Posted 29 Apr 2024
The breakfast service staff (roti prata man) shld be fired - poor service staff, seems unhappy to serve & utterly rude. 1 man can bring down standard for all the others who were pleasantly helpful.
The construction piling (understand it is short term) made it the room closes to it untenable.
by A verified traveler
Posted 23 Apr 2024
Every thing is pretty good except for the old fashioned long bath .I prefer a standing shower
by A verified traveler
Posted 17 Apr 2024
Clean Rooms
Very friendly staff
Amazing location 3 min walk from KLCC
by A verified traveler
Posted 16 Apr 2024
Had a great stay. Friendly staff and good room. Pool is really nice. Be mindful that there is a large construction going on next to the hotel which made a lot of noise...and will probably continue for a long time.
by A verified traveler
Posted 16 Apr 2024
Location is close to petronas tower and KLCC station. Hotel is dated and not to be looked after. Especially bathroom is very old but there was housekeeping everyday. It was a quick check in and check out.
by A verified traveler
Posted 16 Apr 2024
Nice hotel
Very good location
Easy access from anywhere
Friendly staff
Clean rooms
Comment from Hotel Management
16 Apr 2024 by saedah rafar, Hotel Management
Dear En Amin, Thank you for your kind words! We're thrilled you had an amazing stay. Looking forward to hosting you again soon!"Kind regards.
by A verified traveler from Aurora
Posted 28 Mar 2024
Great place
Comment from Hotel Management
4 Apr 2024 by saedah rafar, Hotel Management
Dear Mr Carl, Thank you for your kind words! We're thrilled you had an amazing stay. Looking forward to hosting you again soon!"Kind regards.
by A verified traveler
Posted 27 Mar 2024
Just next to the KLCC station. Very convenient.
Comment from Hotel Management
4 Apr 2024 by saedah rafar, Hotel Management
Dear Mr Lee, Thank you for your kind words! We're thrilled you had an amazing stay. Looking forward to hosting you again soon!"Kind regards.
by A verified traveler
Posted 24 Mar 2024
Extremely dated with poor furniture and bathroom fittings. Avoid this old place.
Comment from Hotel Management
16 Apr 2024 by saedah rafar, Hotel Management
Dear Mr Daniel, We're genuinely sorry to hear about your negative experience. This falls short of our standards, and we deeply regret any inconvenience caused. We take your feedback seriously and will investigate the issues raised to make immediate improvements. Please allow us the opportunity to make amends. We would appreciate a chance to discuss this further with you. Kind regards.
