Ratings based on 634 Verified Reviews
3.4 Room cleanliness
3.4 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Jan 2024
Room was not cleaned before I checked in. Inconveniently moved into another room without prior notice. Second room just as dirty as the first.
by A verified traveler
Posted 17 Mar 2023 on Hotels
by A verified traveler
Posted 12 Mar 2023 on Hotels
by A verified traveler
Posted 22 Sep 2022 on Hotels
Comment from Hotel Management
20 Nov 2022 by Reservation, Hotel Management
Dear Guest Thank you for the reviewHope to see you againThank you
by A verified traveler
Posted 2 Sep 2022
Best price good
by A verified traveler
Posted 22 Aug 2022 on Hotels
by A verified traveler
Breakfast poor
Posted 22 Aug 2022 on HotelsBf very poor
Comment from Hotel Management
24 Aug 2022 by Reservation, Hotel Management
Dear guest,Warm Greeting from Citin Hotel Masjid Jamek, Kuala Lumpur!!!Thank you for your kind review on... and for providing us with your feedback on our hotel's services and products during your recent stay with us. In the areas you mentioned, appropriate action had been taken. We value your feedback and comments in order to improve and ensure the satisfaction of our guests.We are glad you had a pleasant stay and hope to serve you again in the near future.Best Regards,Thank you,The Management
by A verified traveler
Posted 21 Aug 2022
A nice place to stay
Comment from Hotel Management
24 Aug 2022 by Reservation, Hotel Management
Dear Guest,Warm Greeting from Citin Hotel Masjid Jamek, Kuala Lumpur!!!Thank you for your kind review on... and for providing us with your feedback on our hotel's services and products during your recent stay with us. We value your feedback and comments in order to improve and ensure the satisfaction of our guests.We are glad you had a pleasant stay and hope to serve you again in the near future.Best Regards,Thank you,The Management
by A verified traveler
usless staff .
Posted 20 Jul 2022 on Hotelsavoid to stay there .no staff very bad service,even don’t clean the room.10 times called for shower gel
Comment from Hotel Management
24 Aug 2022 by Reservation, Hotel Management
Dear guest,Warm Greeting from Citin Hotel Masjid Jamek, Kuala Lumpur!!!Thank you for your kind review on... and for providing us with your feedback on our hotel's services and products during your recent stay with us. In the areas you mentioned, appropriate action had been taken. We value your feedback and comments in order to improve and ensure the satisfaction of our guests.We are glad you had a pleasant stay and hope to serve you again in the near future.Best Regards,Thank you,The Management
by A verified traveler
Posted 26 Feb 2020 on Hotels
