Ratings based on 9 Verified Reviews
3.8 Room cleanliness
3.3 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Sep 2023 on Hotels
Comment from Hotel Management
12 Sep 2023 by Tamara, Hotel Management
Dear Mr Sungryong,Than you very much!Best,Tamara
by A verified traveler
Posted 8 Jun 2023 on Hotels
Comment from Hotel Management
6 Aug 2023 by Tamara, Hotel Management
Dear Maureen,It is nice to know that you were satisfied staying with us.Best,
by A verified traveler
Posted 5 Jun 2023 on Hotels
Comment from Hotel Management
6 Aug 2023 by Tamara, Hotel Management
Dear Oscar,Thank you for your feedback.Best,
by A verified traveler
Posted 9 Feb 2024 on Hotels
Excellent restaurant pour dîner ou déjeuner.
Petit déjeuner correct, pas beaucoup de choix mais l’essentiel y est.
Chambres spacieuses et propres.
Le personnel est serviable et très professionnel.
Comment from Hotel Management
5 Mar 2024 by Tamara, Hotel Management
Dear Mr Dominique,Thank you very much for your review.We are happy to know you were satisfied.Have a nice day,
by A verified traveler
Tres déçue suite au vol de mes montres
Posted 27 Aug 2023 on HotelsL'hôtel est bien, mais je me suis fais volé deux montre automatique tissot et orient d'une valeur de 1600 euros par le personnel, j'ai la sertitude, car je pensé les avoir oublier a la maison, mais des mon retour suite a des vérification, c'est boen lors de cette escale de 1 nuit que mes montre on disparue.
Attention a vos affaires dans cette hôtel que je recommande pas.
Comment from Hotel Management
11 Sep 2023 by Tamara, Hotel Management
Dear Guest,We take your review very seriously and have thoroughly investigated the matter.Upon reviewing the evidence, we found the following facts:Your check-in occurred at 7 p.m.You left the hotel before 7 a.m.Access to your room was only granted via your key.No cleaning staff had entered your room (as they typically prepare rooms for check-in by 4 p.m. at the latest).Furthermore, you mentioned that you checked your watches at home, suggesting that the incident may have occurred elsewhere before or after your stay with us.It's crucial to emphasize that we take such allegations very seriously. Had this incident happened within our premises, we would have immediately involved the authorities and taken all necessary steps to address the situation. Our commitment to security and our guests' well-being is of utmost importance.We value our reputation and continuously work to ensure the safety and satisfaction of our guests. If you have any additional information or concerns related to your stay, please do not hesitate to contact us directly so that we can assist you further.Sincerely,Tamara Kunst
by A verified traveler
Posted 31 Jul 2023
Comment from Hotel Management
31 Aug 2023 by Tamara, Hotel Management
Dear Gabi,Thank you for your review!Best,Tamara
by A verified traveler
Posted 8 Jul 2023 on Ebookers
Very nice good everything
Comment from Hotel Management
6 Aug 2023 by Tamara, Hotel Management
Dear Fidan,Thank you very much for your visit.We hope to see you again.
by A verified traveler
Posted 27 Oct 2020 on Hotels
Comment from Hotel Management
1 Dec 2020 by Tamara, Hotel Management
Dear Mr Vincent,
Thank you for taking your time for reviewing us.
Kind regards,
by A verified traveler
Posted 30 Aug 2020 on Hotels
Comment from Hotel Management
3 Sep 2020 by Tamara, Hotel Management
Dear Mr Christian,
Thank you for your revew.
We hope to see you again as our guest.
Best,
Tamara
