Ratings based on 419 Verified Reviews

4.0 out of 5
91% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 28 Feb 2024
Amazing 5 night family stay at the property with 2 adults and 3 pre teen kids. The hotel is lovely, food is good and the convenience for the skiing is great.
Comment from Hotel Management
4 Mar 2024 by Jimmy, Hotel Management
Hello Alexander!Thank you so much for your review, we appriciate this alot!Glad to hear you had a good stay at our hotel with all we have to offer.Wish you a lovely day and welcome back at any time!Norefjell ski & spa
4 out of 5
by A verified traveler

Posted 23 Feb 2024
We stayed in this hotel during the UK February half term but it didn't feel too busy. The executive suite was spacious and had everything we needed. We used the kitchen to make few meals during the week but also had the buffet dinner in the hotel few times. The pizza place was nice too. Great position next to the ski slopes but we usually headed to the other side of the resort. Hotel pool with a sauna and a hot tub were not too busy. The breakfast times were sometimes quite busy with lots of tables not being cleared quick enough but that would be my only gripe. Lovely selection of food at the breakfast buffet. Would stay again.
Comment from Hotel Management
4 Mar 2024 by Jimmy, Hotel Management
Hello Sandra!Thank you so much for your review, we do appriciate this alot.We are so glad to hear you had a great experience at our hotel with all we have to offer.I will forward your message about the tables to the restaurant so we can provide a better service in the future.Wish you a lovely day and welcome back at any time you want!Norefjell ski & spa
4 out of 5
by A verified traveler

Posted 3 Jan 2024 on Hotels
The Family had a Excellent time it was our first time skiing the resort and something available for all levels, facilities are very good, staff friendly highly recommend for a holiday, I would recommend to ask for a early check in when arriving We had a issue with ski rental it took almost 2 hours to resolve meaning we only had 1 hour skiing on our first day as the slopes closed at 3.30pm so check opening times before you arrive. Recommend booking the spa early as it gets very busy at peak holiday times
Comment from Hotel Management
29 Jan 2024 by Melker, Hotel Management
Dear Philip,Thank you for taking the time to leave a review we really appreciate it!So nice that you and your family enjoyed your stay!We hope to see you back with us in a near future.Kind regards,//Team Norefjell Ski og Spa
5 out of 5
by A verified traveler

Family heaven

Posted 1 Jan 2024 on Hotels
So comfortable and cozy. The staff was amazing. Me and my family never wanted to leave.
Comment from Hotel Management
29 Jan 2024 by Melker, Hotel Management
Dear Anne,Thank you so much for your kind review, we really appreciate it!We hope to see you and your family in a near future!Kind regards,//Team Norefjell Ski og Spa
3 out of 5
by A verified traveler

Poor

Posted 10 Oct 2023 on Hotels
Booked double room told “we only have singles we’re full” Eventually found me a bed,and discovered they were far from full.Ate in the restaurant served a cold burger and fries,which they exchanged immediately,but not what you expect.Won’t be going back.
Comment from Hotel Management
16 Oct 2023 by Reception, Hotel Management
Hello Marc :)Im sorry to hear that your stay wasnt a pleasant one.We didnt have any more clean double bed room's this date, thats when our receptionist upgraded you to a suit free of charge.About the burger i will take the message back to the restaurant so that we can improve, sorry for the inconvenient.Norefjell ski og spa
4 out of 5
by A verified traveler

Posted 24 Jan 2022 on Hotels
Comment from Hotel Management
4 Feb 2022 by Triin, Hotel Management
Thank you for visiting Norefjell Ski & Spa. We appreciate your rating. We hope you visit soon again!
3 out of 5
by A verified traveler

Posted 14 Jul 2021 on Hotels
Comment from Hotel Management
26 Jul 2021 by IdaL, Hotel Management
Vi beklager at du hadde en dårlig opplevelse – vi skal jobbe med å rette opp i dette. Takk for at du sa ifra.
4 out of 5
by A verified traveler

Posted 13 May 2021 on Hotels
Comment from Hotel Management
19 May 2021 by IdaL, Hotel Management
Takk for at du bestilte overnatting via oss. Vi setter pris på tilbakemeldingen din!
5 out of 5
by A verified traveler

We enjoyed our stay

Posted 5 Apr 2021 on Hotels
Despite the Covid situation the services offered were great! Well done, we will come back. Very service minded, we felt safe at all time. If something can be improved it are some minor details in the room: Curtains in the room were broken and the exit door to the terras didn't close well. A check before letting the room wold have been great.
Comment from Hotel Management
7 Apr 2021 by IdaL, Hotel Management
Takk for at du bestilte overnatting via oss. Vi setter pris på tilbakemeldingen din!
4 out of 5
by A verified traveler

Posted 28 Feb 2021 on Hotels
Comment from Hotel Management
1 Mar 2021 by IdaL, Hotel Management
Takk for at du bestilte overnatting via oss. Vi setter pris på tilbakemeldingen din!