Ratings based on 90 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
Every thing was exceptional and will stay here again.
Comment from Hotel Management
15 May 2024 by Elisabeth Schoppmann - Resident Manager, Hotel Management
Dear Steve, thank you very much for this great feedback! It is a delight to read that you had a wonderful time with us at the Steigenberger Hotel and Spa Krems. We are already looking forward to welcoming you back as our guests soon. Kind regards,
by A verified traveler
Posted 8 May 2024
Lovely hotel and spa, stayed here for 2 nights. Great breakfast! Didn't have tea and coffee facilities in the room and didn't have air con so the room was quite warm
Comment from Hotel Management
15 May 2024 by Elisabeth Schoppmann - Resident Manager, Hotel Management
Dear guest, first of all, thank you for staying with us at the Steigenberger Hotel and Spa Krems. We are pleased to hear that you had a great time and enjoyed our breakfast offer. We have different room categories (with and without air conditioning) and some of the suites are equipped with a coffee machine. We look forward to welcoming you back soon and will be happy to assist you with your booking so that you have the opportunity to book the perfect room for you. With kind regards,
by A verified traveler from Budapest
Posted 6 May 2024
Great wellness facilities, amazing breakfast options, rooms are large and clean.
Comment from Hotel Management
15 May 2024 by Elisabeth Schoppmann - Resident Manager, Hotel Management
Dear guest, thank you very much for your positive review. We are delighted to hear that you enjoyed our wellness facilities and our breakfast offer. It would be our pleasure to welcome you back as our guests very soon. Kind regards,
by A verified traveler
Posted 14 Nov 2023 on Hotels
The Hotel was great for comfort and the Staff was very welcoming and helpful. The food in the restaurant was excellent!
Comment from Hotel Management
19 Nov 2023 by Elisabeth Schoppmann - Resident Manager, Hotel Management
Dear Donald,Thank you very much for this great feedback. We are very pleased to hear that you had a wonderful time at our hotel and that our team took such good care of you. It would be our pleasure to welcome you back with us very soon.Kind regards,
by A verified traveler
Wonderful spa holiday...
Posted 10 Nov 2023 on HotelsMy only regret is that I couldn't stay longer and take advantage of all the amenities. This place is gorgeous and I plan to return.
Comment from Hotel Management
13 Nov 2023 by Elisabeth Schoppmann - Resident Manager, Hotel Management
Dear guest,thank you very much for this great feedback. We are delighted to hear that you had such a wonderful time in our hotel. It wuld be our pleasure to welcome you back as our guests very soon.Kind regards,
by A verified traveler
Posted 4 Sep 2023 on Hotels
No a.c.at 4 star hotel. Spa area is bery far from main building.
Comment from Hotel Management
11 Sep 2023 by Elisabeth Thünauer - Resident Manager, Hotel Management
Dear Guest,We appreciate your feedback on your recent stay with us. We understand that the distance between the main building and the spa area was not to your liking, and we're sorry for any inconvenience this may have caused.Our hotel is designed to provide a tranquil and peaceful environment for our guests, and the layout is part of this intent. Our spa is situated a bit away to create a secluded and serene atmosphere, away from the hustle and bustle. Nevertheless, we value your observation as it provides us with a different perspective. We hope you give us another opportunity to serve you better in the future. Best Regards,
by A verified traveler from Bratislava
Posted 23 Jul 2023
Great location, friendly staff, clean, very nice breakfast. New room are very modern, older part looks tired.
Comment from Hotel Management
11 Sep 2023 by Elisabeth Thünauer - Resident Manager, Hotel Management
Dear valued guest,It's delightful to hear that you enjoyed our prime location, friendly staff and the cleanliness of our hotel. Your words on our breakfast and modern rooms are much appreciated. Your observation on the older part of our hotel is noted. We strive to offer a comfortable and enjoyable stay for all our guests, and your feedback plays an important role in that. We look forward to your next stay at our hotel, where we hope to offer an even better experience. Best regards,
by A verified traveler from san diego
Posted 25 Jun 2023
Was nice, comfortable. No air conditioning. Was warm in the room but they did have a fan which helped.
by A verified traveler
Good place
Posted 4 Jul 2022 on HotelsWhen arriving we found out there is old wing and new wing. We needed to pay more money for moving to the new part of the hotel.
The hotel is very good. The spa is nice. The service is good. Rooms in new wing are excellent
Comment from Hotel Management
14 Jul 2022 by GG, Hotel Management
Thank you for taking the time to comment on your recent stay at Steigenberger Hotel and Spa Krems. We are happy to read that you liked the rooms in our Goldbergbuilding and our services.
The entire team would be delighted to welcoming you back soon.
Best regards
Gisela Gamerith
Ass. General Manager
by A verified traveler
Posted 23 Jun 2022 on Hotels
Comment from Hotel Management
28 Jun 2022 by GG, Hotel Management
Herzlichen Dank für Ihre großartige Bewertung und die 100%ige Zufriedenheit. Wir freuen uns, dass wir Ihre Erwartungen erfüllt haben und Sie einen rundum erholsamen Aufenthalt genießen konnten. Bitte besuchen Sie uns bald wieder. Wir umsorgen Sie mit Freude!
Gisela Gamerith
stv. Direktorin
