Ratings based on 109 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Oct 2023
Great place
Comment from Hotel Management
11 Oct 2023 by Thomas (reception), Hotel Management
Dear Oleksandr, thank you so much for the great score and feedback, we really appreciate it. Best greetings from Krems.
by A verified traveler
Posted 2 Oct 2023
Comment from Hotel Management
7 Oct 2023 by Thomas (Rezeption), Hotel Management
Lieber Stefan, besten Dank für die tolle Bewertung! Beste Grüße aus Krems!
by A verified traveler
Posted 21 Aug 2023 on Hotels
Comment from Hotel Management
23 Aug 2023 by Thomas (Rezeption), Hotel Management
Besten Dank für die Bewertung!
by A verified traveler
Posted 1 Jul 2023
Such an awesome breakfast. Unlike anything I’ve ever encountered in the US or Canada. Super great staff, and such nice breakfast presentation and quality food. Room was great. Could have used AC and a coffee service in the room, but the breakfast made up for that.
Comment from Hotel Management
8 Jul 2023 by Thomas (reception), Hotel Management
Dear guest, thank you so much for the praise, great that you enjoyed our breakfast. In the hot season, we provide our guests with fans for the rooms, and there are also cool drinks near the reception. Best greetings from Krems.
by A verified traveler
Posted 11 Jun 2023
This hotel is very clean and aesthetically appealing. This was one of the few hotels in Austria in which breakfast was included. The breakfast was delicious and served beautifully. The room was bright and clean, but did not have the typical in-room amenities such as AC, mini fridge, or tea kettle. For those traveling light, it is important to note that there are no laundromats in the area and the Expedia description indicating laundry services at the hotel is incorrect.
Comment from Hotel Management
14 Jun 2023 by Thomas (reception), Hotel Management
Dear Andrea, thank you for the great score and valuable feedback, we really appreciate it. You can find a fridge near the reception and get drinks there. We will also check if there is a mistake with the laundy description, thanks for pointing this out to us. Best greetings from Krems!
by A verified traveler
Posted 15 May 2023 on Hotels
Comment from Hotel Management
17 May 2023 by Thomas (Rezeption), Hotel Management
Werter Gast, besten Dank für diese TOP-Bewertung! Schöne Grüße aus Krems.
by A verified traveler
Posted 28 Mar 2023 on Hotels
Comment from Hotel Management
29 Mar 2023 by Thomas (Rezeption), Hotel Management
Werter Gast, besten Dank für die tolle Bewertung! Beste Grüße aus Krems!
by A verified traveler
Posted 3 Sep 2022
Peaceful peoperty and convenient location
Comment from Hotel Management
3 Sep 2022 by Thomas (reception), Hotel Management
Dear Gabriel, great to hear that you enjoyed your stay and our location. Best greetings from Krems.
by A verified traveler
Posted 1 Jun 2022
The hotel is charming. It's an older building and very well maintained. Nice decor makes it welcoming and puts one at ease.
Room was clean and comfortable.
The breakfast buffet included fresh fruit, vegetables, cheeses, marmalade and breads. Eggs were cooked to order.
Comment from Hotel Management
11 Jun 2022 by Thomas (Rezeption), Hotel Management
Dear guest, thank you for all the praise, we really appreciate it. Great to hear that you enjoyed your stay at our hotel. Best greetings from Krems, your UDL-Team
by A verified traveler
Posted 24 Apr 2022 on Hotels
Everything excellent including delicious breakfast buffet, plus a few vegan options at breakfast which was a nice surprise after other stays nearby!
Clean and comfortable room
Brilliant location for exploring the town
Would recommend a visit to Winzer Krems winery and Durnstein town a quick bus ride away
Curtains unfortunately not very good at blocking out light!
Comment from Hotel Management
25 Apr 2022 by Thomas (reception), Hotel Management
Dear Rebecca, thank you for the great score and all the praise, we really appreciate it. Great you enjoyed your stay with us. Best greetings from Krems!
