Ratings based on 31 Verified Reviews

3.8 out of 5
100% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Great location and price. Hotel needs updating.

Posted 18 Jul 2023 on Hotels
Were visiting family in the area and this is supposed to be the best hotel in Kraljevo. It's located right on on the town square in the center of town with plenty of dining options in the area. Our room was very dated with stains on the carpeting , issues with the plumbing and a very small bathroom and shower. It clearly hadn't been updated in a very long time. On the positive side, the mini-split AC system worked great which was really important in the Serbian summer heat. The bed was fine. The staff was friendly and willing to help. It has a parking garage, but we just used taxis. Unlike Belgrade, all of the taxis in the area are metered with a consistent rate, so you can be comfortable getting one from the hotel or on the street. So overall, the hotel worked for us and the price was reasonable, but it was a little disappointing after the luxurious one we had in Belgrade. If we return to Kraljevo, we would probably stay there again.
2 out of 5
by A verified traveler

Posted 17 Oct 2022 on Hotels
crowdy parkign with public access, hotel staff unable to support while car was blocked by another car, dirty room full of spiders web, dirty windows, dirty carpets, smell of cigarets smoke is everywhere, poor tv selection, poor breakfast offer
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 May 2022
2 out of 5
by A verified traveler

Don't Believe The Pictures

Posted 15 Nov 2021 on Hotels
This hotel has seen much, much better days. I don't think there is a single room in the hotel that looks like the pictures, and while the lobby is more "modern," it does not look like the pictures. The hotel is integrated into a larger building, and the exterior has not been cleaned or the finish fixed/restored in many, many years. I realize that Serbia allows indoor smoking. However, you cannot just designate formerly smoked in rooms as "non-smoking" rooms without replacing the carpets, curtains, bedding, etc. You also shouldn't put an ashtray in the room if you want to keep it "non-smoking." The furniture was in pretty bad shape, and the bathroom, while very clean, was not in great shape. The breakfast buffet was ok, but the scrambled eggs were cold. While convenient, the hotel restaurant was not that great, and of course, it was super smokey despite having a "non-smoking" section. The one bright spot was the hotel staff. The front desk clerk who checked me in spoke excellent English and was extremely helpful. The cleaning staff were also friendly and did a great job keeping an obviously run-down hotel as clean as possible.
4 out of 5
by A verified traveler from Kuwait

Posted 19 Oct 2020
I cannot describe the city well because I stay in it for only a few hours:)
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 May 2019 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Apr 2017 on Hotels
2 out of 5
by John

This hotel could easily improve.

Posted 15 Oct 2015 on Hotels
1) Water was not very hot initially but improved after complaint. 2) Extremely hard bed made for very poor sleep quality. 3) Breakfast was not great - extraordinary large room with large 10-seat tables, but fortunately not many people. Limited selection and mediocre quality of food and, particularly, coffee.
4 out of 5
by A verified traveler

Cosy hotel in centre of town square

Posted 6 Sep 2015 on Hotels
This is a cosy hotel in the centre of town. The room I received overlooked the town square which was quite nice. The room was not flash but was reasonable although the lift was quite slow. The staff was very friendly and helpful.
4 out of 5
by Radi

This traveler left a rating score only Posted 27 Jul 2015 on Hotels