Ratings based on 41 Verified Reviews

3.2 out of 5
85% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Kolkata, in

Posted 10 Apr 2019
Everything is good but the hotel has no nameplate. So it was very difficult for me to find it out.
4 out of 5
by A verified traveler

Staff very helpful

Posted 11 Mar 2019 on Hotels
Staff very helpful. He became available to help us even we getting there at 2am and also printed my boarding pass and left it at my room as I asked as a favor.
2 out of 5
by A verified traveler

There are better options.

Posted 23 Oct 2018 on Hotels
Other than the really helpful manager (who seemed to only be available over the phone) this place cannot be recommended. There was mould in the bathroom which you could smell if the door was open. The bed is uncomfortable. There is no signage for the hotel so it is very easy to miss. The area does not feel safe for first time visitors to Kraków. When googling the hotel after leaving, I found another two hotels (different names), in the exact same address and using the same picture of the building.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Oct 2018 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Sep 2018 on Hotels
5 out of 5
by MARK

Krakow on a budget.

Posted 18 Jun 2017 on Hotels
Very reasonably priced, basic but comfortable, spacious room with ensuite in quiet residential area: a fifteen minute walk and then public transport or an inexpensive taxi ride away from Old Town. Served as a great base for our holiday.
3 out of 5
by A verified traveler from Motherwell

Reception owner did not mention i had already paid

Posted 19 Apr 2017
Pros: It was cheap
Cons: Reception
Reception did not mention I had already paid for hotel through Expedia..He accepted second payment through my wife's Credit card, meaning we paid twice.. Can you help me get refund.. My itinerary number is 7231748406906.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

OK but far away

Posted 16 Apr 2017
Paid for hotel via Expedia with my credit card.. My wife then paid at reception day before leaving (13 April) .We have paid for Plus Hotel room twice.. Can you send me a receipt or refund, please? John McIvor..
2 out of 5
by A verified traveler

Sød vært, under middel hotel

Posted 22 Jul 2020 on Hotels
Værten var super sød og ville gerne hjælpe med navigation mm. Værelset var ikke klargjort, og vi fik ikke det værelse vi havde bestilt, da han godt vidste at det ville være for småt, hvorfor han gav os et andet værelse mod mere betaling. Lugtede af røg i opgangen, som rodede meget
4 out of 5
by A verified traveler from clermont ferrand

Posted 29 Jun 2019 on Hotels
Hôtel très bien placé à 20 minutes à pied du centre. Pas le grand luxe mais chambre propre et la personne est très agréable et porté de bons services.