Ratings based on 108 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Piotr J, Hotel Management
Dear Otyila,Thank you so much for your 5-star rating! We’re thrilled to hear you enjoyed your stay with us. Your feedback motivates our team to keep delivering the best experience for our guests. We look forward to welcoming you back soon!Warm regards,
by A verified traveler
Posted 13 Oct 2024
The hotel has really convenient transportation within a couple minutes walk.
Comment from Hotel Management
14 Oct 2024 by Piotr J, Hotel Management
Dear Janice,Thank you so much for your 5-star review! We're delighted to hear that you found our location and transportation options so convenient. Ensuring our guests have easy access to local transport is something we always strive for, and it's great to know this added to your positive experience.We hope to welcome you back soon for another enjoyable stay!Warm regards,
by A verified traveler
Posted 9 Aug 2024
Comment from Hotel Management
12 Aug 2024 by Piotr J, Hotel Management
Dear Nathan,Thank you for taking the time to share your feedback. We’re pleased to hear that you had a good stay with us. If there are any details or areas where we could have improved your experience, we’d love to hear your thoughts. Your feedback is invaluable as we strive to provide the best possible service to all our guests.We look forward to welcoming you back in the future!Best regards,
by A verified traveler
Posted 30 Jul 2024
The property is good. Just some weed in the parking lot and the sidewalks. They charge for parking lot but the gates did not work, so were remained open.
Comment from Hotel Management
31 Jul 2024 by Piotr J, Hotel Management
Dear Alejandro,Thank you for your feedback. We’re pleased to hear you found the property good. We appreciate your input regarding the weeds in the parking lot and the sidewalks, as well as the issue with the parking gates. We will address these concerns to improve our services.We hope to welcome you back to Metropolo Kraków in the future.Best regards,
by A verified traveler
Posted 25 Jul 2024
Right by publishing c transport
Comment from Hotel Management
30 Jul 2024 by Piotr J, Hotel Management
Dear Paula,Thank you for your positive feedback. We are pleased to hear that you enjoyed your stay.We look forward to welcoming you back in the future.Best regards,
by A verified traveler
Posted 18 Jun 2024 on Hotels
Comment from Hotel Management
20 Jun 2024 by Piotr J, Hotel Management
Drogi Panie Marku,Dziękujemy za wysoką ocenę i poświęcenie czasu na podzielenie się swoją opinią. Cieszymy się, że ogólnie był Pan zadowolony z pobytu w naszym hotelu. Każda opinia jest dla nas cenna i pomaga nam w ciągłym doskonaleniu naszych usług.Jeśli podczas pobytu napotkał Pan jakiekolwiek niedogodności lub ma Pan sugestie, jak możemy uczynić Pański kolejny pobyt jeszcze lepszym, prosimy o kontakt.Mamy nadzieję, że będziemy mieli przyjemność gościć Pana ponownie w przyszłości.Z poważaniem,
by A verified traveler
Posted 14 Jun 2024 on Hotels
Comment from Hotel Management
17 Jun 2024 by Piotr J, Hotel Management
Dear Guest,Thank you for your perfect rating!We are thrilled to hear that you had such a positive experience at our hotel. Your feedback is greatly appreciated and serves as a wonderful encouragement to our team.We look forward to welcoming you back in the future.Best regards,
by A verified traveler
Posted 26 May 2024 on Hotels
Comment from Hotel Management
28 May 2024 by Piotr J, Hotel Management
Dear Andrew,Thank you for your wonderful feedback!We are thrilled to hear that you had a very nice stay and rated us 10/10. Your satisfaction is our greatest reward, and we appreciate your kind words.We look forward to welcoming you back soon.Best regards,
by A verified traveler
Posted 7 May 2024
Great hotel to stay for a couple of nights.
Comment from Hotel Management
10 May 2024 by Piotr J, Hotel Management
Dear Kateryna,Thank you so much for your positive feedback. We are glad that you enjoyed your stay with us. We look forward to welcoming you back in the near future. Kind regards
by A verified traveler
Posted 30 Apr 2024 on Orbitz
A bit out-of-the-way, but perfect for my conference. Good food and nice staff. Comfortable room.
Comment from Hotel Management
30 Apr 2024 by Piotr J, Hotel Management
Dear David,Thank you for your feedback. We're glad to hear that our hotel suited your needs during your conference and that you found our food, staff, and rooms satisfactory.We understand that our location may be a bit out-of-the-way, but we're delighted it worked well for your event. Your satisfaction is our priority, and we appreciate your positive comments.Should you have any further conferences or visits planned in the area, we'd be honored to host you again.Warm regards,