Ratings based on 90 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 May 2024
Great hotel to stay for a couple of nights.
Comment from Hotel Management
10 May 2024 by Piotr J, Hotel Management
Dear Kateryna,Thank you so much for your positive feedback. We are glad that you enjoyed your stay with us. We look forward to welcoming you back in the near future. Kind regards
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
20 May 2024 by Piotr J, Hotel Management
Dear Jane,Thank you for your feedback. We are glad to hear you had a super stay with us. We always strive to provide the best possible experience for our guests and appreciate your rating.We look forward to welcoming you back in the future.Best regards,
by A verified traveler
Posted 27 Apr 2024
good restaurant
Comment from Hotel Management
6 May 2024 by Piotr J, Hotel Management
Dear David,Thank you for your feedback! We're glad to hear that you enjoyed our restaurant. Providing a good dining experience is important to us, and we're pleased that you found it to your liking.If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We value your input and hope to have the opportunity to welcome you back in the future.Best regards,
by A verified traveler
Posted 27 Apr 2024
Comment from Hotel Management
20 May 2024 by Piotr J, Hotel Management
Dear Jane,Thank you for your feedback. We are glad to hear you had a super stay with us. We always strive to provide the best possible experience for our guests and appreciate your rating.We look forward to welcoming you back in the future.Best regards,
by A verified traveler
Posted 3 Apr 2024
Comment from Hotel Management
8 Apr 2024 by Piotr J, Hotel Management
Szanowny Panie Marku,Dziękujemy za przekazaną opinię.Jesteśmy zaniepokojeni, że Pana pobyt nie spełnił Pana oczekiwań. Pragniemy skorygować wszystkie niedogodności, z którymi spotkał się Pan, i zapewnić znacznie lepsze wrażenia podczas Pana przyszłego pobytu.Prosimy o kontakt bezpośrednio z nami, abyśmy mogli dokładnie przeanalizować Pana uwagi i podjąć odpowiednie kroki w celu poprawy. Z poważaniem,
by A verified traveler
Posted 10 Feb 2024
Comment from Hotel Management
4 Mar 2024 by Piotr J, Hotel Management
Dear Katie,Thank you for taking the time to share your feedback with us.We're sorry to hear that your experience fell short of expectations. Your satisfaction is important to us, and we would appreciate the opportunity to learn more about your concerns to improve our services.Please feel free to reach out to us directly so we can address any specific issues you encountered during your stay.We value your feedback and hope to have the chance to welcome you back for a more positive experience in the future.Best regards,
by A verified traveler
Close to city and transport hotel
Posted 3 Feb 2024 on HotelsHotel with chainess owner and marks if that everywhere in hotel. Beds are so comfy, room spotless clean however u CAN'T have a good sleep over night as is so many guests for party and socialising and is extremely messy to 12- 2 am as regular party was twice above own heads.
Comment from Hotel Management
5 Feb 2024 by Piotr J, Hotel Management
Dear Iwona,Thank you for taking the time to share your feedback with us. We appreciate your positive comments about our comfortable beds and spotlessly clean rooms. However, we sincerely apologize for the inconvenience caused by the noise and disturbances from other guests during parties and socializing.We understand the importance of a good night's sleep, and we are genuinely sorry that your experience was disrupted by the noise levels. We will address this matter with our team and explore ways to minimize disturbances during late hours.Your comfort is our top priority, and we value your input in helping us improve. If there is anything specific you would like us to address or if you have additional suggestions, please feel free to reach out. We hope to have the opportunity to welcome you back and provide a more restful experience in the future.Warm regards,
by A verified traveler
Posted 28 Nov 2023
Great place and location
Staff were excellent very helpful
Comment from Hotel Management
30 Nov 2023 by Piotr J, Hotel Management
Dear Anthony,Thank you for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed your stay at our hotel and that our staff could contribute to making your experience excellent. Providing helpful and attentive service is our top priority, and we appreciate your kind words.We look forward to welcoming you back in the future. If you have any further feedback or requests, please don't hesitate to reach out.Warm regards,
by A verified traveler
Posted 7 Nov 2023 on Hotels
Comment from Hotel Management
9 Nov 2023 by Piotr J, Hotel Management
Dear In Chang, Thank you for your kind feedback. We are glad that you enjoyed your stay with us. We look forward to welcoming you back at Metropolo by GT. Kind regards, Piotr J
by A verified traveler
Posted 29 Oct 2023 on Hotels
Comment from Hotel Management
2 Nov 2023 by Piotr J, Hotel Management
Dear Maksym,Thank you for sharing your feedback. We are delighted to learn that you had a very nice stay at our hotel. Our team works diligently to ensure our guests have a pleasant experience, and it's fantastic to hear about your positive experience.If there is anything specific that made your stay enjoyable or if you have any suggestions for how we can further improve our services, please don't hesitate to let us know. We're here to make your next visit even better.We appreciate your kind feedback and look forward to welcoming you back for another wonderful stay.Warm regards,
