Ratings based on 61 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Feb 2024
All good
Comment from Hotel Management
28 Mar 2024 by Mercure Kraków Fabryczna Team, Hotel Management
Dear Robert,Thank you for staying with us at Mercure Fabryczna City and for your review. Your feedback is valuable to us, it gives us the opportunity to grow and improve and it will be shared with our management team. Thank you again!
by A verified traveler
Posted 16 Jan 2024 on Hotels
by A verified traveler
Posted 14 Dec 2023
Fab hotel. Really pretty interior and the breakfast was amazing! The restaurants in the hotel are amazing too. The spa is also fab. Definitely would return!
by A verified traveler
Posted 11 Dec 2023 on Travelocity
by A verified traveler
Posted 29 Aug 2023 on Hotels
by A verified traveler from Vassalboro
Posted 10 Jul 2023
It is a very nice place to stay. Restaurants and area are ok. However, property air conditioning needs improvement.
Comment from Hotel Management
30 Jul 2023 by Karolina Gawryś/ Guest Relations Supervisor , Hotel Management
Dear Jack, I would like to thank you for your stay with us and for taking the time to review your stay in our property. I am thrilled to read that we made your stay incredible and fantastic and we reached your expectations. Again, we thank you again for your valuable feedback and we hope to welcome you back very soon.Karolina GawryśGuest Relations Supervisor
by A verified traveler
Posted 25 May 2023 on Orbitz
This was a great experience. The hotel has a very nice, contemporary look. Room was quite big. The breakfast was very impressive & delicious! So many choices and verity of food. It gets very quiet after 11pm - so if you want to get a drink later at night not possible. There was some construction being done outside - expect some noice after 8am. But generally this was a great choice! I would stay there again!
by A verified traveler
Great hotel, excellent facilities
Posted 21 Apr 2023 on HotelsFantastic hotel all-round
Comment from Hotel Management
5 May 2023 by Karolina Gawryś/ Front Office Supervisor , Hotel Management
Dear David, Thank you very much for the positive review, we are so glad that our hotel was able to make your stay an enjoyable one. We look forward to welcoming you back again very soon.
by A verified traveler
Posted 18 Mar 2023 on Hotels
Comment from Hotel Management
5 May 2023 by Karolina Gawryś/ Front Office Supervisor , Hotel Management
Thank you very much for the positive review, we are so glad that our hotel was able to make your stay an enjoyable one. We look forward to welcoming you back again very soon.
by A verified traveler
Posted 15 Mar 2023 on Hotels
Comment from Hotel Management
5 May 2023 by Karolina Gawryś/ Front Office Supervisor , Hotel Management
Thank you very much for the positive review, we are so glad that our hotel was able to make your stay an enjoyable one. We look forward to welcoming you back again very soon.
