Ratings based on 883 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Apr 2024
Nice boutique hotel just off the main square. Staff is friendly and helpful. Continental breakfast is fresh and has good variety. Hot breakfasts are cooked to order. Tram line runs in the street outside the front door, which is convenient but noisy. Rooms at the back of the hotel only get a faint rumble. Parking in back courtyard is very convenient and well protected, but very limited. Take care that several surrounding streets are pedestrian-only zones, so navigating to the hotel can be tricky.
Comment from Hotel Management
18 May 2024 by Jakub Augustyn, Santi Hotel****, Hotel Management
Dear Phillip,We really appreciate your time spent on writing a review and all kind comments.It was a great pleasure having you with us so far and we hope that you will return to our hotel soon.Best Regards,
by A verified traveler from Fenwick Island
Posted 10 Feb 2024
The staff was so kind and helpful!! We are going back to stay for sure!
Comment from Hotel Management
12 Mar 2024 by Jakub Augustyn | Santi Hotel****, Hotel Management
Dear David,Thank you for a high note and kind review. We appreciate all of your kind comments. It will be a pleasure to welcome you again in our hotel.Best Regards,
by A verified traveler
Posted 5 Feb 2024 on Hotels
Comment from Hotel Management
11 Mar 2024 by Jakub Augustyn, Santi Hotel****, Hotel Management
Dear Tyler,Thank you for your review.Best Regards.
by A verified traveler
Posted 27 Dec 2023
Firstly the hotel is perfectly situated in the old town a few minutes walk from the main square. The actual hotel is situated in a traditional old building but inside it is beautifully decorated and comes with a bar and area for breakfast. The breakfast available was both buffet or cooked if required. The rooms are well equipped with TV, coffee making facilities, safe, hairdryer etc.
One word of warning: If you like a quiet room avoid those at the front of the hotel as there’s a tram line 1m from the hotel front door. These trams are quite noisy and they run until almost midnight and restart early - 5am-ish. We actually requested a move to the rear of the hotel and the hotel staff couldn’t be more understanding and relocated us immediately with no issue. 4/5 from me.
Comment from Hotel Management
12 Mar 2024 by Jakub Augustyn | Santi Hotel****, Hotel Management
Dear Wayne,Thank you for high note and so many kind comments. We are glad that you had great time in our hotel. Please feel welcome to visit our hotel again.Best Regards,
by A verified traveler
Posted 11 Dec 2023 on Hotels
The hotel was in such a great location. We were on the top floor, so in the eaves. Room was incredibly spacious, and had a lovely lounging area.
Trams are a bit loud but you get used to it and the hotel did provide ear plugs but I didn't need them.
Breakfast was lovely too
Comment from Hotel Management
11 Mar 2024 by Jakub Augustyn, Santi Hotel****, Hotel Management
Dear Cecilia,Thank you for sharing your review. We are glad that you liked our hotel.We appreciate all of your kind comments.It will be a pleasure to welcome you again in our hotel.
by A verified traveler
Posted 2 Dec 2023
Closed to US embassy.
Comment from Hotel Management
11 Mar 2024 by Jakub Augustyn, Santi Hotel****, Hotel Management
Dear Katrina,Thank you for your review.Best Regards.
by A verified traveler
Posted 28 Nov 2023
Lovely building, very helpful staff
Comment from Hotel Management
11 Mar 2024 by Jakub Augustyn, Santi Hotel****, Hotel Management
Dear Giles,Thank you for hihest possible note. We appreciate all of your kind comments.It was a great pleasure having you with us so far and we hope that you will return to our hotel soon.
by A verified traveler
Posted 25 Sep 2023 on Hotels
Comment from Hotel Management
11 Mar 2024 by Jakub Augustyn, Santi Hotel****, Hotel Management
Dear Kiyomi,Thank you for your review.Best Regards.
by A verified traveler
Posted 30 Aug 2023 on Hotels
Comment from Hotel Management
11 Mar 2024 by Jakub Augustyn, Santi Hotel****, Hotel Management
Dear Rebecca,Thank you for your review.Best Regards.
by A verified traveler from Enfield
Posted 29 Aug 2023
Comment from Hotel Management
11 Mar 2024 by Jakub Augustyn, Santi Hotel****, Hotel Management
Dear John,Thank you for your review.Best Regards.
