Ratings based on 48 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Apr 2024
The staff were excellent. Very helpful and quick to help. Housekeeping was ok too. The check in process was very quick and efficient.
Comment from Hotel Management
5 Apr 2024 by Grzegorz, Hotel Management
Thank you for your feedback! We're glad to hear that the staff was helpful and quick to assist you, and that the check-in process was efficient. We also appreciate your comments regarding housekeeping. We hope you'll visit us again in the future!
by A verified traveler from Bradford
Posted 19 Jun 2023
Liked having a shop and trams close by. Nice big window but needs better curtains.
Comment from Hotel Management
19 Jun 2023 by Grzegorz Szaflarski - Sales&Marketing Manager, Hotel Management
Thank you for leaving a review about your stay in our property. We are glad that your stay was successful and we invite you again.
by A verified traveler
Posted 17 Apr 2023
Good breakfast, good room, good parking
Comment from Hotel Management
26 Apr 2023 by Grzegorz Szaflarski - Sales&Marketing Manager, Hotel Management
Thank you for your feedback. We are glad that your stay in our hotel is successful. Feel free to use our services again.
by A verified traveler from Winnipeg
Posted 2 Mar 2023
Comment from Hotel Management
29 Mar 2023 by Grzegorz Szaflarski - Sales&Marketing Manager, Hotel Management
Szanowny Panie Sebastianie , Dziękujemy za opinie. Cieszymy się, że pobyt w naszym obiekcie może zaliczyć Pan do udanych. Zapraszamy ponownie.
by A verified traveler
Posted 13 Dec 2022 on Orbitz
Great location, staff and breakfast for a very good prize
by A verified traveler
Posted 3 Aug 2022 on Wotif
Pleasant service, nice hotel.
Loved the breakfast!
thanks for a pleasant stay
by A verified traveler
Posted 7 Apr 2022 on Hotels
by A verified traveler
Posted 13 Feb 2022
by A verified traveler
Posted 8 Jul 2021 on Hotels
The gym facilities could be better - it was hard for the two of us to exercise at the same time - the room was so tiny.
Other than that - all good.
Comment from Hotel Management
20 Jul 2021 by Emilia Kopacz Sales & Marketing Manager, Hotel Management
Dear Barbara,
Thank you very much for your review.
It was a pleasure to host you in our hotel, we are glad had a chance to make your stay in Cracow memorable.
We are so thankful for your advices- it helps us a lot to improve our facilities and service.
Hope to see you soon again!
by A verified traveler
Posted 12 Mar 2020 on Hotels
Great public transportation and connection with City Center.
Clean and comfortable rooms.Very well kept facilities.
Delicious breakfast.
That was my second stay in Hotel Centrum.
Comment from Hotel Management
11 May 2020 by Sales & Marketing Manager, Hotel Management
Dear Maria,
Thank you very much for such a great review!
We ale glad that stay in our hotel was nice and comfortable for you.
We hope we will be able to meet again soon!
Best regards,
