Ratings based on 390 Verified Reviews

4.6 out of 5
84% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 6 Jun 2024
Excellent apartments, clean, quiet and location is perfect .
5 out of 5
by A verified traveler

Posted 3 Jun 2024
Our AC didn’t work initially but staff was very attentive and got it fixed right away.
Comment from Hotel Management
4 Jun 2024 by Fragola Apartments, Hotel Management
Thank you for your review! We appreciate the feedback and understanding with the AC issue. We're happy that our staff's behaviour resulted in you having a great stay after all :) We look forward to welcoming you back soon!
5 out of 5
by A verified traveler

Posted 14 May 2024
Comment from Hotel Management
4 Jun 2024 by Fragola Apartments, Hotel Management
Thank you for leaving a high rating after your recent stay. It was certainly a pleasure to have you with us. We look forward to welcoming you back soon!
5 out of 5
by A verified traveler

Posted 6 May 2024
Great location, apartment was great for the 4 of us, lovely balcony
Comment from Hotel Management
7 May 2024 by Fragola Apartments, Hotel Management
Thank you for your review! We're thrilled to hear that you enjoyed our great location and that our apartment was suitable for your group of four. It's wonderful that you appreciated the lovely balcony as well. We hope you had a fantastic stay overall, and we look forward to welcoming you back in the future!
5 out of 5
by A verified traveler

Posted 29 Apr 2024
The location was perfect to be right in the heart of the city. We also loved the independence of having an apartment, once you were checked in you were left alone which was lovely and peaceful
Comment from Hotel Management
30 Apr 2024 by Fragola Apartments, Hotel Management
It sounds like you found the ideal balance between being centrally located in the heart of the city and enjoying the independence of your own space. Having an apartment allowed you to have peace and privacy once you were settled in, which can be such a refreshing aspect of a stay. It's great to hear that you had a lovely and peaceful experience during your visit. Thanks for sharing your thoughts!
5 out of 5
by A verified traveler

Posted 27 Apr 2024
We were very happy with everything.
Comment from Hotel Management
29 Apr 2024 by Fragola Apartments, Hotel Management
Thank you for the highest rating! We are very glad that your stay was successful. We hope you will visit us again soon.
5 out of 5
by A verified traveler

Posted 26 Apr 2024
The place to be……great location and stunning apartments
Comment from Hotel Management
29 Apr 2024 by Fragola Apartments, Hotel Management
Thank you for the highest rating! We are very glad that your stay was successful. We hope you will visit us again soon.
5 out of 5
by A verified traveler

Posted 17 Apr 2024
Really enjoyed our stay, perfect location
Comment from Hotel Management
17 Apr 2024 by Fragola Apartments, Hotel Management
We're glad to hear that you enjoyed your stay! Location can really make or break the experience, so it's great to know it's right for you. If you need recommendations or help with future trips, don't hesitate to ask!
4 out of 5
by A verified traveler

Posted 4 Apr 2024
A central stay with the main sqaure less than 10 steps from the apartments. The apartments does not offer 24/7 reception which is why I have knocked a star off; if it had this then that would help keep the noise levels down in the different rooms; they provide ear plugs which you'll probably need!
Comment from Hotel Management
4 Apr 2024 by Fragola Apartments, Hotel Management
Thank you for sharing your opinion with us. We are pleased that you found our apartments centrally located, just a few steps from the Main Square. We understand your concerns regarding the lack of a 24-hour reception and apologize for any inconvenience this may have caused. Your comments regarding noise levels will be noted accordingly and we appreciate your suggestion.As an additional measure to ensure our guests have a comfortable stay, especially in a bustling city center like ours, we provide earplugs.Please know that we take your feedback seriously and will consider how we can improve our services to better meet the needs of our guests. We hope that despite this problem, you were satisfied with your stay with us. If you have any further comments or concerns, please contact us. Thank you for choosing to stay with us and we hope that we will have the opportunity to welcome you again in the future.
4 out of 5
by A verified traveler

Posted 25 Mar 2024
Comment from Hotel Management
15 Apr 2024 by Fragola Apartments, Hotel Management
Thank you for the high rating! We are very glad that you enjoyed your stay and hope to welcome you again in the future. Best regards.