Ratings based on 4 Verified Reviews
4.0 Room cleanliness
3.5 Service & staff
3.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Bad experience
Posted 23 Jan 2020 on HotelsVery bad experience, no help at the reception, receptionnists don't smile and don't give any good advices for places to visit, no barbecue included while it was written in the description. Swimming pool not cleaned after glass broken, and my friend was injured with the broken glass fallen in the pool. During checking out, receptionnist charge me money because my son was sick and used the towels, hotel not recommanded.
Comment from Hotel Management
17 Feb 2020 by Ms. Pat M., Hotel Management
Sorry for bad experience stay with us.
But, do to we provided service with self services and catering. We not provide service like hotel service.
This may made you un happy stay with us.
We terribly sorry for this matter.
by A verified traveler
Posted 11 Jun 2019 on Hotels
Comment from Hotel Management
26 Jul 2019 by Pennapa, Hotel Management
Thank you very much. We hope you to welcome you again next time.
by A verified traveler
Posted 29 Apr 2019
struttura molto moderna con soggiorno spazioso e tv con netflix.
tutto perfetto
Comment from Hotel Management
9 May 2019 by The Haven Krabi Team, Hotel Management
Thank you very much for good feedback.
We hope you to welcome you again next time.
by A verified traveler
Posted 5 Jan 2019 on Hotels
整體來說是很好的，有職員幫我們check in，介紹住宅規則、附近食肆、一日遊資料，留下電話讓我們可隨時聯絡
唯一缺點是住幾天期間不會清潔，若要清潔需另收費
Comment from Hotel Management
5 May 2019 by Pennapa Ch., Hotel Management
Thank you so much for your compliment and thank you for spent your vacation in our villa. If there were any inconveniences, we really do apologies. We look forward to be serving you again soon.
