Ratings based on 268 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Mar 2020 on Ebookers
Comment from Hotel Management
16 Mar 2020 by Sor, Hotel Management
Thank you for sharing your experienced stay with us.
by A verified traveler
Posted 13 Mar 2020 on Hotels
Great resort and very nice staff, but on east side where there is not really a decent beach; beach is 10 minutes walk on the west side of the island
Comment from Hotel Management
15 Mar 2020 by Sor, Hotel Management
Thank you for sharing your experience stay with us.
by A verified traveler
Overall good but...
Posted 11 Mar 2020 on HotelsOverall a good experience.
The weak points are the condition of the room we were given. It was clean but the furniture and the entrance door really show their age. The water never really gets hot in the shower. Bed mattress is hard and not really comfy. The door was almost impossible to lock from the inside. Soundproofing is not good although we weren't bothered in the middle of the night.
The strong points: the restaurant is really good and not expensive. The staff is nice and polite and tries their best to make you feel comfortable. There is also a nice little swimming pool for residents.
So yes, a good experience overall but for a 3,5 stars hotel and the price you pay for it, you would expect better looking amenities.
Comment from Hotel Management
11 Mar 2020 by Sor, Hotel Management
Thank you for sharing your experience stay with us and we will take your comment to renovate our hotel to get better.
by A verified traveler
Great stay in Railay
Posted 18 Feb 2020 on HotelsHad a great stay, easy walk to beaches, n
Comment from Hotel Management
20 Feb 2020 by Sor, Hotel Management
Thnak you for your review and enjoined stay with us.
by A verified traveler
Posted 14 Feb 2020 on Hotels
I change 3 room’s in 2 days . In the first room I didn’t have hot water and it wasn’t clean .in the 2 room it was very strong smell of mild
Comment from Hotel Management
14 Feb 2020 by Sor, Hotel Management
Thank you for your feedback and we all appreciated all the words and will bring your to improve our hotel to get better. We are really sorry for making you feel uncomfortable.
by A verified traveler
Home away from home
Posted 14 Feb 2020 on HotelsWe booked the junior villa for 5 nights following a hectic 10 days at the start to the trip. The room and hotel location were excellently situated and breakfast was good with plenty of options (including a few strange additions to a Western palette (curry, noodles etc)). The hotel offered a series of luxuries such as a four poster double bed, outside shower, daily beach towels and complimentary water. Easily reachable for Railay East Pier, walking street and the spectacular Railay West Beach. Would recommend without hesitation for anyone looking for a relaxing break in Railay.
Comment from Hotel Management
14 Feb 2020 by Sor, Hotel Management
Dear...Ashley,
Thank you for your lovely review and we appreciated all the words and hope to welcome you to visit us again.
by A verified traveler
Posted 29 Jan 2020
The staff are faultless and they go out of their way to make you feel welcome
Comment from Hotel Management
31 Jan 2020 by Sor, Hotel Management
Thank you for the nice review and we appreciated your kind message.
by A verified traveler
Posted 29 Jan 2020 on Hotels
Comment from Hotel Management
30 Jan 2020 by Sor, Hotel Management
Thank you for the score review.
by A verified traveler
Posted 27 Jan 2020 on Orbitz
Greeted with a very warm welcome at check in. The room was very nice. Cozy, clean, spacious, and cute. There was a patio with comfy chairs and a table to hang out on. Inside there was a nice lounge chair and a window seat. Breakfast buffet was included with my room. I only stayed here for one day/night but hope to come back again and stay at the resort longer. Was able to store bags after check out, explore the area and be able to use a shower before heading to the airport. That was great. The staff was very nice, friendly, helpful, and accommodating. The location was very central and close to the main walking street with many bars, places to get food, shops. Great spot! I highly recommend!
Comment from Hotel Management
28 Jan 2020 by Sor, Hotel Management
Thank you for you sweet message Orbitz , we kindly
apprecited your review and we hope to have a chance to welcome you to visit our hotel.
by A verified traveler
Posted 6 Jan 2020 on Hotels
Villas near the beach/pool were very noisy due to the constant motor boat traffic to/from the nearby pier. We asked to be moved further from the pier and found our villa in the garden to be much quieter.
Comment from Hotel Management
9 Jan 2020 by Sor, Hotel Management
Thank you for your feed back ,well acknowledged,please
