Ratings based on 809 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
The service was excellent and the staff were very friendly and accommodating. The room was cleaned well every day. The pool area was well maintained and the breakfast had a variety of good food. The beaches around the area are incredible and there are plenty of good restaurants around as well.
by A verified traveler
Posted 26 May 2024
Everything was great besides the bidet in the bathroom was not working even after they said they fixed it. Breakfast was great. Staff was awesome! They even gave me an upgrade. Will definitely go back :))
by A verified traveler
Posted 30 Apr 2024
Loved the cleanliness and it being a bit away from the town. But still close enough to walk
by A verified traveler
Posted 22 Apr 2024
Thank you for a wonderful stay at the Railay Princess. Clean room, very nice staff and cold air conditioning!
by A verified traveler
Posted 18 Apr 2024
The resort was so much better than we had anticipated. We were greeted with smiling staff, a welcome drink and cold towel.
Our room was super spacious with a wonderful balcony with views of the towering rocks, pool area and playful monkeys. The breakfast buffet was the best we had during our 5 island hop. Really good quality food, great variety and continuously refilled. A new bottled water was provided in room for each guest daily, and from our experience, they didn't mind guests refilling at breakfast station which is not always allowed. Thanks goes to the staff for not over scrutinizing the guests, this was a refreshing experience!! I'm not sure why people insist on writing reviews complaining about a bad smell. The resort is located in a natural environment, it is not Disney World! The smell that everyone is mentioning is not faulty water system, it is the smell of surrounding mangroves. Mangroves do have a sulfur (gassy) smell on occasion when the tide is low. Wonderful pools and nice gym. Everything is easily accessible from this location. We loved Railay!
by A verified traveler
Posted 7 Apr 2024
Great
by A verified traveler
Posted 31 Mar 2024
Very good , well recommended
by A verified traveler from Atlanta
Posted 27 Mar 2024
The staff are excellent. This location is very nice for all kinds of activities from hanging around the pretty beach to boat trips to the islands. Its not on the west side, but its so close it does not matter. You can save money and book this hotel and walk to the west side very easily. Only accessible by boat, but the boat trip is short and pretty simple. Shopping like crazy close by. Very chill area.
by A verified traveler
Posted 25 Mar 2024
The staff are really nice. The pool was beautiful and the food in the restaurant was great too.
by A verified traveler
Posted 7 Mar 2024 on Hotels
Comment from Hotel Management
12 Mar 2024 by Toi, Hotel Management
Dear Mr.Stephen,Thank you for your take time to review us. We are very happy for your enjoin to stay with us and we looking forward to welcoming you again.With best regards,
