Ratings based on 713 Verified Reviews

4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Te Awamutu

Posted 3 May 2024
Great location, clean rooms, hotel staff very friendly and helpful, wish we had stayed longer!
Comment from Hotel Management
7 May 2024 by Pui, Hotel Management
Dear Khun Rochelle,Thank you so much for your glowing review! We're thrilled to hear that you enjoyed our great location, clean rooms, and friendly, helpful staff. It's always wonderful to know that our guests have had a positive experience with us. We understand the feeling of wishing you had stayed longer, and we'd be delighted to welcome you back for an extended stay whenever you're able to return. If there's anything we can assist you with in the meantime, please don't hesitate to reach out. Safe travels, and we hope to see you again soon!Best regards,Supannee CheensomsongOperation Manager
4 out of 5
by A verified traveler

Posted 21 Apr 2024
Very good location.
Comment from Hotel Management
22 Apr 2024 by Pui, Hotel Management
Dear Khun Kunal,It's great to hear that you found our location to your liking! We strive to provide our guests with a convenient and accessible setting for their stay. Thank you for your positive feedback, and we hope to welcome you back soon for another enjoyable experience at our hotel. If you have any further comments or suggestions, please feel free to share them with us.Best regards,Supannee Ch.Operation Manager
5 out of 5
by A verified traveler

Posted 29 Mar 2024
Spectacular views! Very professional service and amzing staff at front desk and houeekeeping. Decently priced! Will come back.
Comment from Hotel Management
31 Mar 2024 by Pui, Hotel Management
Dear Khun Franceis,Thank you so much for your glowing review! We are thrilled to hear that you enjoyed the spectacular views from our hotel and that you were impressed with the professionalism of our staff at the front desk and housekeeping.Providing excellent service and ensuring our guests have a memorable experience is our top priority, so it's truly rewarding to receive such positive feedback. We are also delighted that you found our prices to be reasonable.We can't wait to welcome you back for another fantastic stay! If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards,Supannee CheensomsongActing Operation Manager
5 out of 5
by A verified traveler

Posted 28 Mar 2024
Overall great stay
Comment from Hotel Management
31 Mar 2024 by Pui, Hotel Management
Dear Khun Katryn,Thank you for your review and for choosing to stay with us! We're thrilled to hear that you had a great overall experience during your time at our hotel.Your satisfaction is incredibly important to us, and we're glad to know that you enjoyed your stay. If there's anything specific that stood out to you or any suggestions you have for how we can make future stays even better, please don't hesitate to share.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,Supannee CheensomsongActing Operation Manager
4 out of 5
by A verified traveler

Posted 23 Mar 2024
I really liked that is centrally located, close to shops and to the beach walk
Comment from Hotel Management
24 Mar 2024 by Pui, Hotel Management
Dear Khun Laszlo,Thank you for choosing Holiday Inn Resort Krabi Ao Nang Beach for your stay and for taking the time to share your feedback! We're delighted to hear that you enjoyed our central location, which offers easy access to shops and the beautiful beach walk. Providing convenience and comfort to our guests is our top priority, and we're thrilled that you found our location to be ideal for your needs. We look forward to welcoming you back for another wonderful stay in the future! If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Best regards,Supannee CheensomsongActing Operation Manager
4 out of 5
by A verified traveler

Posted 15 Mar 2024
Pool was gorgeous, the showers were excellent. Windows were very dirty & hard to see out off. Good location but the ocean view advertised was barely visible.
Comment from Hotel Management
17 Mar 2024 by Pui, Hotel Management
Dear Khun Peggy,Thank you for choosing to stay with us and for taking the time to share your feedback regarding your recent experience at our hotel. We greatly value your input as it helps us to improve and enhance the experiences of our guests.We are delighted to hear that you found our pool to be gorgeous and that you enjoyed the excellence of our showers. Your satisfaction with these aspects of your stay is truly rewarding for us.However, we sincerely apologize for any inconvenience caused by the cleanliness of the windows and the visibility of the ocean view from your room. Please rest assured that we take your comments seriously, and we will address this matter promptly with our housekeeping and maintenance teams to ensure that such issues are rectified to uphold our high standards.While we are glad to know that you appreciated our hotel's location, we regret that the ocean view did not meet your expectations. We will certainly review the descriptions provided to ensure they accurately represent the views available from our rooms.Your feedback is invaluable to us, and we are committed to making the necessary improvements to enhance the overall experience for our guests. We hope that despite these shortcomings, you were still able to enjoy your time with us in Krabi.Should your travels bring you back to our area in the future, we would welcome the opportunity to regain your trust and provide you with a more satisfying stay. Please feel free to reach out to us directly if there is anything else we can assist you with.Once again, thank you for sharing your feedback, and we hope to have the pleasure of welcoming you back in the future.Warm regards,Supannee CheensomsongActing Operation Manager
5 out of 5
by A verified traveler

Posted 3 Mar 2024
The property is very nice and the room are very clean. The staff was very nice and friendly
Comment from Hotel Management
6 Mar 2024 by Pui, Hotel Management
Dear Khun Ibsen,Thank you for taking the time to share your experience with us! We're thrilled to hear that you found our property to be very nice and our rooms to be clean and comfortable. Providing a pleasant and welcoming environment is our top priority, and we're delighted that our staff's friendliness contributed to your enjoyable stay.Your positive feedback means a lot to us, and we look forward to welcoming you back for another wonderful stay in the future.Warm regards,Supannee CheensomsongActing Operation Manager
5 out of 5
by A verified traveler

Posted 20 Feb 2024
Nice room with lots of space and big balcony. Close to many restaurants and stores.
Comment from Hotel Management
26 Feb 2024 by Pui, Hotel Management
Dear Khun Sue,Thank you for your recent stay at Holiday Inn Resort Krabi Ao Nang Beach, and for sharing your feedback with us. We are delighted to hear that you enjoyed your experience and appreciated the spacious room with a large balcony.Our team takes pride in providing comfortable accommodations that meet the needs of our guests, and we are thrilled that you found the room to your liking. It's wonderful to hear that you were able to relax and enjoy the extra space and the lovely view from the balcony.We're also pleased to know that our hotel's convenient location near various restaurants and stores added to the enjoyment of your stay. We understand the importance of having dining and shopping options nearby, and we're glad this aspect of our location met your expectations.Your positive comments are truly appreciated, and we will be sure to share them with our team members. Your feedback motivates us to continue delivering exceptional service to all our guests.Once again, thank you for choosing Holiday Inn Resort Krabi Ao Nang Beach. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Supannee CheensomsongActing Operation Manager
5 out of 5
by A verified traveler

Posted 17 Feb 2024
It was convenient located near restaurants, beach and shopping
Comment from Hotel Management
26 Feb 2024 by Pui, Hotel Management
Dear Khun Fernando,Thank you for your recent stay at Holiday Inn Resort Krabi Ao Nang Beach, and for taking the time to share your feedback with us. We are thrilled to hear that our hotel's convenient location near restaurants, the beach, and shopping contributed to a positive experience for you.We understand the importance of easy access to dining options, leisure activities, and shopping destinations, and we are delighted that our location met your needs and expectations. Whether it's enjoying a meal at one of the nearby restaurants, spending a day at the beach, or indulging in some retail therapy, we're glad you found everything within close reach during your stay with us.Your feedback is valuable to us as we strive to provide our guests with a comfortable and convenient experience. We appreciate your kind words and will share your feedback with our team members.Thank you once again for choosing Holiday Inn Resort Krabi Ao Nang Beach. We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Supannee CheensomsongActing Operation Manager
5 out of 5
by A verified traveler

Posted 16 Feb 2024
Very nice hotel and a great location near everything , beach , restaurants and entertainment
Comment from Hotel Management
26 Feb 2024 by Pui, Hotel Management
Dear Khun Fernando,Thank you for choosing to stay at Holiday Inn Resort Krabi Ao Nang Beach and for sharing your positive feedback with us! We are delighted to hear that you had a very nice experience during your time with us and that you enjoyed our hotel's great location, which is conveniently situated near everything including the beach, restaurants, and entertainment options.Providing our guests with a comfortable and convenient experience is our top priority, and we are thrilled that our location met your expectations and contributed to an enjoyable stay. Whether it's exploring the nearby attractions or simply relaxing by the beach, we are glad that our hotel's proximity to everything you needed added to your overall experience.Your feedback is greatly appreciated, and we will certainly share your kind words with our team. We strive to create memorable experiences for all our guests, and it's always rewarding to hear when we succeed.Once again, thank you for your positive feedback. We hope to have the pleasure of welcoming you back to Holiday Inn Resort Krabi Ao Nang Beach in the future for another wonderful stay.Best regards,Supannee CheensomsongActing Operation Manager