Ratings based on 983 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 May 2024
I had 2 bookings and the staff were very helpful to combine them so that i didnt have to change rooms
Comment from Hotel Management
7 May 2024 by The BlueSotel Management Team, Hotel Management
Dear Ibtisam Maria, We extend sincere gratitude for the favorable remarks you have expressed concerning BlueSotel. Your exceedingly high rating shows that we are successfully achieving our goal to guarantee greatest guest satisfaction. Everybody on our team is overjoyed to have you return to our hotel again in the future. Sincere regards, The BlueSotel Management Team
by A verified traveler
Posted 6 May 2024
Staff were attentive to queries and rooms were clean. only 1km away from Aonang beach. only minor downside is that there were no irons in house unless you send your clothes for laundry.
Comment from Hotel Management
7 May 2024 by The BlueSotel Management Team, Hotel Management
Dear Ibtisam Maria, Your complimentary review of the BlueSotel is extremely valuable to us. By receiving your highest possible rating, we are certain that we are succeeding in our goal to ensure perfect guest satisfaction. Your return to our hotel has delighted the entire staff. Sincere regards, The BlueSotel Management Team
by A verified traveler
Posted 30 Apr 2024
Didnt like open hallways with no air con. BUT its Thailand! So ofcorse its going to be hot
Comment from Hotel Management
7 May 2024 by The BlueSotel Management Team, Hotel Management
Dear Cynthia, We are extremely grateful for and stand to gain from your complimentary evaluation of the BlueSotel. We are fully assured that our goal of ensuring complete passenger satisfaction is being fulfilled by receiving your highest rating. Our entire staff is ecstatic to have you back at our hotel. Sincere regards, The BlueSotel Management Team
by A verified traveler from Singapore
Posted 29 Apr 2024
Its was a pleasant stay, walkable for all area but wish they can do some upgrade to the toilet door which is difficult to close as for cleanliness at times the floor is sticky. As we book two rooms other room aircon keep leaking.
Comment from Hotel Management
7 May 2024 by The BlueSotel Management Team, Hotel Management
Dear NurHajjar , We would like to let you know our sincere gratitude for the favorable remarks that you have provided in regards to BlueSotel. We show great assurance that our scrupulous effort to guarantee utmost guest contentment is bearing fruit, as indicated by your impeccable rating. We are all delighted to behold your triumphant return to our hotel. Sincere regards, The BlueSotel Management Team
by A verified traveler
Posted 25 Apr 2024
Good location, value for money. Have a pleasant stay.
by A verified traveler
Posted 20 Apr 2024
Really enjoyed our three nights here. Pool was a lot of fun! Facility is clean and modern
Comment from Hotel Management
7 May 2024 by The BlueSotel Management Team, Hotel Management
Dear Pamela, Our heartfelt gratitude and honor for the complimentary review of the BlueSotel. Your feedback is exceptionally valuable to us. We are highly certain that we are exceeding your highest expectations in guaranteeing total satisfaction for our guests, as shown by the excellent rating you provided upon us. With respect to your stay, the entire team at our hotel has offered the greatest assistance. Sincere regards, The BlueSotel Management Team
by A verified traveler
Posted 15 Apr 2024
Nothing great to say about this property. Tried to check in at 14:30 and was informed that check in was at 15:00 so we would have to return in half hour which is fine because this is hotel policy. We returned at 15:30 and tried to find a parking spot for our car but was shouted at by parking attendant and pointed in a general direction towards and alleyway to park the car. Upon arriving at the reception to get our room key at 15:40 we were informed that it would be another 15 minute wait because there was a "technician" fixing something in our room. At 16:00 we were finally given a room key for our "pool access room with VIP treatment as per Expedia". We got to our room and found the cleaning staff quickly wiping things as we walked in. The room itself is decently appointed but for the most expensive price point it was nothing special. After the staff left we noticed long black hairs all over the floor, the private access pool has algae and mold around the edge and the paint was peeling off of the walls. You can find a $50 hotel nearby that's clean and way nicer at the KeeReen down the road. We paid $130 CAD or 3550baht for this room and got 2 star quality and service. I brought my concerns up at check in and submitted an internal review during my stay but got nothing back from management. Beware of these pics . It's a motel pretending to be a Marriott in my opinion
Comment from Hotel Management
7 May 2024 by The BlueSotel Management Team, Hotel Management
Dear Curtis, We appreciate you giving your experiences to us. We sincerely apologize for any inconvenience that may have been caused by the hotel. Your feedback will be forwarded to our team operation in an effort to enhance hotel operations. We sincerely hope your visit was enjoyable and are looking forward to your return in the near future. With Regards, The BlueSotel Management Team
by A verified traveler
Posted 15 Apr 2024
Great location
Comment from Hotel Management
7 May 2024 by The BlueSotel Management Team, Hotel Management
Dear Bradley, We wish to express our profound appreciation for the positive feedback that you have furnished concerning BlueSotel. We are extremely confident that our diligent endeavor to ensure the highest level of guest satisfaction is paying off, as shown by your excellent rating. We are all ecstatic about seeing your triumphant return to our hotel in the future. Sincere regards, The BlueSotel Management Team
by A verified traveler
Posted 11 Apr 2024
Staff were really friendly, food and drink were well priced
We had a pool access room which was excellent
Would definitely stay here again
Loved the area as well
Comment from Hotel Management
7 May 2024 by The BlueSotel Management Team, Hotel Management
Dear Jeff, We express sincere gratitude and worth for your complimentary evaluation of the BlueSotel. Your input is remarkably beneficial to us. We are filled with great assurance that we are successfully achieving our goal of ensuring complete visitor satisfaction, as evidenced by the outstanding rating that you have bestowed upon us. Regarding your stay, the entire staff at our hotel has extended their greatest assistance. Sincere regards, The BlueSotel Management Team
by A verified traveler
Posted 8 Apr 2024
Check in experience was okay. Room was spacious but cleanliness was seriously lacking. Wallpaper was falling off and there was mold in the room. Breakfast was decent and appreciated as was the free water daily. Did not receive free upgrade or late check out with VIP access.
Some of the staff weren’t super friendly at the check in desk when asking questions.
You get what you pay for. Definitely not a 4 star hotel though - 3 at most.
Comment from Hotel Management
7 May 2024 by The BlueSotel Management Team, Hotel Management
Dear Emily,We appreciate you sharing with us your experiences. We would like to extend our sincere apologies for any inconvenience that the hotel may have caused. Our team will be informed of your feedback with the intention of improving hotel operations. We extend our sincere wish that your visit was pleasant and eagerly anticipate your return in the near future. With Regards, The BlueSotel Management Team
