Ratings based on 17 Verified Reviews

2.7 out of 5
80% of guests recommend
3.2 Room cleanliness
3.1 Service & staff
1.8 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Dec 2023
1 out of 5
by A verified traveler

Terrible experience

Posted 26 Jan 2020 on Hotels
I bòok for smiley inn but they transferred at joyous inn where i can say that it Not advisable for solo female travellers to stay in this place the room is so small and it has a bad odor sink has lick. The place where your pass going to the elevator uncomfortable to pass by alone..book for 2 night but ended up staying for lesa than 24hrs.
3 out of 5
by A verified traveler

Posted 5 Jan 2020 on Hotels
The room is so small we can't move.
5 out of 5
by A verified traveler from usa

Posted 22 Nov 2019
Great location for both restaurants/bars and also for getting around to see the sites. It is also conveniently located just 1 stop from Hung Hom Station. The A/C was ice cold and the wifi was very strong. It's a newer guesthouse so it was very nice. Endless shopping and places to eat. It's a fantastic location. I will stay again for sure.
5 out of 5
by A verified traveler from london

Posted 4 Nov 2019
The guesthouse is located in a good area. Easily accessible with lots of amenties around it. Rooms are comfortable but little small. Space is premium in HK. Overall its a good guesthouse.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Jul 2019
4 out of 5
by A verified traveler from Johor Bahru, Malaysia

Posted 2 Apr 2019
Pros - The location is very easy to go everywhere. I booked for Smiley Inn but due to certain issue, was transferred to another hotel which under same company Comfort Guest House. Located at lift C. Prefer this compared to lift E initially. Straight for the main entrance.Room Clean. Staff friendly and can speak English. :-) Cons - Room too small, booked for family room and they claimed got 2 queen bed but I think the size of queen bed is slightly bigger that single bed. but still manage to share bed for 1 adult 1 kid.
5 out of 5
by A verified traveler

Posted 2 Apr 2024
Value for money, cleanliness! Very good location, close to all amenities. The hotel is very clean and well equipped. The staff is friendly and helpful. The only slight drawback is that at peak times the elevator is crowded and you have to queue. The trick to avoiding elevator congestion is to take the other elevator to a higher floor and walk back down one floor. I highly recommend.
5 out of 5
by A verified traveler from USA

Posted 17 Dec 2019
Great location for price. There are MTR stations, convenience stores, restaurants, malls, and grocery stores all really close by. It was also easy to get to from the airport by taking the A21 bus for $33 HKD.I mostly like the location of the property, also like the cleanliness, staff's behaviour.. I would like to stay my next trip as well in the same hotel.
1 out of 5
by A verified traveler from 東京

Posted 15 Sep 2019
せまい、しんどい、高くても他泊まります